Tag: instant gratification

  • An IG Story*

    *Cheap thrills: Instant Gratification Story sounded less cool

    More than half a dozen years ago, in a Guardian article with bullet points fired against Powerpoint, Andrew Smith astutely noted that ‘In this century, it seems to me, our greatest enemy will not be drones or Isis or perhaps even climate change: it will be convenience.‘ We are now so deep into the convenience era that this would be met with ‘What’s wrong with convenience?’ Dennis Perkins, in a Vox article on video stores, had provided the answer – ‘The victim of convenience is conscious choice.

    I was reminded of this by the venture capital funded ‘who can deliver grocery fastest?’ pi**ing contest happening on Indian roads. I don’t know about the rules of venture capital, but road rules are definitely being rewritten by the delivery boys. Wrong-side riding, simultaneous road-screen navigation and so on. But that’s a whole different story.

    This is not just an India phenomenon. In its 2022 Media trends report, Dentsu has at least two points covering it – Omnichannel Everything (p9) and the Bring-it-to-me economy (p11). From Netflix to grocery and every consumption in between, these two trends rule.

    As Kavi notes in It’s too soon to say, our priorities are increasingly immediate over long-term. In everything from company results (QoQ) to bulking up with steroids to climate change. In a subsequent post, he continues this line of thought of us over indexing speed and time, and notes that this comes at a cost (and provides a useful framework to evaluate this for self). Intentionality is key, and this aligns well with my thoughts in the context of freedom.

    In a previous post – Default in our stars – I had written on the journey from Netflix’s Shuffle Play to the surveillance capitalist creation and exploitation of our behaviours. On the way, there are effects at an individual and societal level, including the loss of learning and the faculty to create and debate shared understandings.

    Increasingly, the convenience-based thinking and decision-making wiring that powers instant grocery delivery has started manifesting everywhere else. Politics was something I had pointed out around 4 years ago – In Other Fake news. As nuance does a speed-walk towards extinction, everything from the side you choose on Kim vs Kanye to pro-vax or no-vax is an us-vs-them all-out war. This is the meta level play of what Farnam Street calls The Small Steps of Giant leaps. Small choices on small things gradually removing the ability to think independently, form a point of view, debate it out with those who offer a counter-opinion, and replacing it with easy heuristics on which side to choose. When I think about how our species has advanced because of planning, sharing ideas, and finding ways to work towards them, I wonder if these are in some way the Chesterton fences of the mind that we are systematically removing.

    A related effect is the increasing inability to even conceptually think in years and decades. This has a disproportionate impact on two of the most important areas in life – health and wealth, or rather Insta-slim and Insta-rich. The unfair advantage of being able to think in decades on both is unfortunately lost to vast swathes of people once the instant gratification wiring takes hold. To quote from Farnam Street again, we win the moment at the cost of the decade. What’s more, one of the main ways to get this perspective – acquiring knowledge if not wisdom from those who have spent the time and effort isn’t spared either – we have 15 minute book summaries too. Zooming out, I wonder how much of narrative control we have already ceded.* How will one ever know!

    While cause and effect are still hazy, in my mind there is indeed a correlation between this instant gratification and being on stage and under scrutiny all the while. The mirror has been replaced by a selfie camera, and you can imagine what that would do to reflections!

    *Related Read: Because your algorithm says so

  • Branded trends

    Last week, Karthik had a post titled “Twitter, Twitter on the wall.. Who’s the trendiest hashtag of them all” that resonated much with me. In fact, it was a sentiment I had expressed just a few days before –

    We live in an era of instant gratification – from a consumer perspective. I’m not sure about the origins here – whether technology (from pagers/mobiles to social networking) came first or the behaviour did – and that prompted technology to evolve rapidly, but delayed rewards seem to have little or no meaning for today’s users.

    It’s a difficult behaviour to ignore, though building and evolving a brand’s DNA is a story that requires a much larger timeframe, IMO. And that’s where I remember Godin’s post titled Twitch – “the social internet is emphasizing twitch more than ever before. All that smart phone checking and checking in and name checking and instant rejoindering is amplifying the work of those that are just a little quicker than everyone else.” Godin himself states later that “While twitch may pay off in any ten minute cycle, I’m not sure if it gets you very far in the long run, where the long run might be as short as two weeks.

    While it is possible to argue that individuals, even the personal brands, could scale quite some way on this, I’m not sure whether brands can. And that’s why I, despite being a practitioner of ‘social’, find the rise of the twitch tendency in brands, disturbing. Twitch is probably the brand’s rendition of ‘instant gratification’. What’s worse is that it’s not even the idea of social that’s the twitch here, but individual platforms and devices, (such as hashtags) which seem to have become drivers, sometimes displacing a well thought through strategy.

    A brand (even before the social era) consists of many parts. There’s no taking away from the fact that social has probably been the biggest disruption that brand frameworks have seen, but it still is only a part of the larger story. It needs to be woven into the larger brand framework, and then a decision should be taken on its role – lead or otherwise. Until brand managers take cognizance of that, twitch, will unfortunately prevail.

    until next time, a twitch in time….

  • The Fast and the Curious

    There was a time when ads at the end of music casettes was the only way to listen to future music releases.. times have changed and a deluge of new media has ensured that nothing is kept a secret for long… and in any case, who wants to keep it a secret..
    with an audience that lives a fast paced life and devours content as if there’s no tomorrow, entities across the board from tv channels and radio stations to newspapers and internet are in a race with each other to get it to the audience first…
    and so we have the making of the movie, and if the ex mrs federline had her way, perhaps we might even see the making of the star in future..and maybe a little bit of this impatience and curiosity is rubbing on to our personal lives also – in the way we make and break relationships, and the way we deal with other people.
    and in all this, perhaps an important virtue is being lost – it used to be called patience, and is now kept in hiding for fear of contempt.

    until next time, quick, comment!! 🙂
  • Times Now

    Absolutely nothing to do with the channel, but the title fitted in perfectly with the contents of the post, and so…a debate (which unfortunately i wasnt a part of) about the necessity of mobiles in our life, sparked off this post…
    Somewhere in the not too distant past, there was a phenomenon called time, which was allowed to be a consideration while we decided on things… but somewhere down the line, we decided to do battle with it… the necessity of Wi Fi connections and mobile phones is extremely arguable… we belong to a generation which grew up without the above, but are living with it now.. maybe the last of the generations to grow up that way, and so, to make it arguable…
    the ones after us are the ‘now’ generation, not just in context of the time they exist in, but in the consumption habits they have.. no, not they, we, because to survive i also have to be that way… and so i want news the time it happens – i may or may not care about the people who died or suffered in the news item… i want that pizza now, doesnt matter if the guy bringing it drives so crazily that he has a fifty percent of surviving the journey to my house… i want the work done by Monday, if you have to slog your back off during the weekend, hey, whose problem is that, or rather, is there a problem?.. amazingly i get away with all of this (hey, no hate comments, the usage of ‘I’ is only figurative) :)….
    i want it now, and there are slaves who will make sure i get it now… and that perhaps is why silly things like compassion and humanity are conceptual, not realistic… and joys and sorrows exist only fleetingly, for everything is only now and never later… some great man has said that there’s a time for everything, yup, only the time is always now…
    until next time, what now?