Category: Future

  • Wallet Wars

    Recently, thanks to Uber having to comply with RBI regulations, I was forced to introduce myself to Paytm. The entire signing up episode reminded me of a post I had written in early 2014 – “The overhaul of currency“, though that dwelt more on the broad changes and implications rather than the functional aspects. Mobile payment systems have been on a fast evolutionary path for a while now. (a bit dated, but I found this infographic to be a good primer)

    I also remembered a Seth Godin post from 2009 that called Twitter a protocol. On the web, the subsequent discussion then was that just as we were transferring links and messages on the platform, we would soon be transferring money too. That took a while coming though – it was only in late 2014 that Twitter released a payment service.  A week before that, a hacked screenshot had begun rumours of Facebook’s Messenger having the wherewithal for money transfer. But they were both late entrants in a market that was already crowded with the likes of Paypal, Google, banks, credit card companies and so on. Apple Pay would join later. (more…)

  • Change Strategies

    It was mid last year when I wrote The Change Imperative, which was as much a note on massively changing business dynamics as it was a note to self. I thought the new year was a perfect time to revisit and explore how brands and business can use change as an opportunity. The new year sees a glut of predictions, trends, insights etc, but the one I look forward to is the JWT Future 100. This year too, it impressed me with unique insights and potentially far reaching consequences. But in the change’ context, I found slides 33 and 52 most interesting. Both of these were related to brand strategy – 33 (Third Way Commerce) was about how millennials were looking for brands with clear values, and 52 (The Long Near Game) was on brands taking a dualist approach to balance short and long term goals.

    In my mind, they are related, as brands are making efforts to maintain/create business models that are buffered from current and future shocks and can remain relevant now and later. I found an intersection of the two thoughts in a couple of places. The first was in this post by David Card on new models of  disruption. The first model brought up in this is “Adjacency Platforms”, which is about platforms migrating into new markets or industries. Apple’s iOS moving to payment is the example given here. This thought is also echoed in slides 24-28 of this trends presentation – the phrase used was Startups going ‘Full Stack’. I particularly liked this framing of the thought – It’s not like a brand like Virgin diversifying to follow an audience, it’s diversifying to follow an expertise. Both fantastic approaches, I must say, because they’re based on consumers who believe in the brand’s values. [I believe that Uber is a brand with much potential in this respect – check this]

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  • Memories & Consciousness

    I was looking at the bookshelf a few days ago, and realised that though their relative position indicates they are among my favourites, I couldn’t recall some specific plot points and in some cases, even the ending, of some of the books! I was more than a little dismayed, but thankfully, found some solace in this post “How You Know“, specifically “Reading and experience train your model of the world. And even if you forget the experience or what you read, its effect on your model of the world persists.” It immediately set me thinking on the idea of consciousness and what technology can do to it, and it was a wonderful coincidence that the author too touched upon it towards the end of that post. But we’ll get to that in a bit.

    Two nieces have ‘happened’ to me in the recent past, 🙂 and I have clocked a few hours with them. The older one is just over a year old and is in general, a happy child. In my erm, ‘conversations’ with her during her stay with us, I have wondered what she perceives of the world around her. This was probably influenced by the fact that I had just finished reading Michio Kaku’s “The Future of the Mind” (must read!) and the four levels (starts at zero – plants) of consciousness. The final level, where humans are, are distinguished because of self awareness, and our understanding of time – specifically the enormous amount of feedback loops. This allows us to simulate, in our mind, possible future situations, and go beyond instinct and even emotions.

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  • An Interweb of Things

    Since the time I wrote An Internet of Things narrative, its trajectory and pace has seen tremendous acceleration, to an extent where TC has claimed that it has reached escape velocity. Indeed, there is a whole lot of activity happening that would back this claim – startups, larger companies getting interested in the space, geographic expansion and so on. In fact, the article has what seems like a comprehensive chart on applications, platforms etc.

    In my earlier post (linked above) I had pointed to the distinction between the Internet of Things and the Web of Things. What was then a nuance seems much more wider now and is even more relevant. Another article on TC, titled The Problem with the Internet of Things is actually about this. One of the products that has fascinated me for a while is Mother, from Sen.se. To me, it aims to solve this problem, and the last two points in their ‘Creating the Internet of Life’ document is proof of it. (Like wearables in 2014, I plan to get a consumer IoT experience in 2015, and this is most likely going to be my preference) Another simplistic but potentially very useful product I have seen is Flic. The last example is Signul, which uses a beacon system to automate things used in daily lives. (both on Indiegogo)

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  • Artificial Humanity

    In Natural Law, I had touched upon the idea that we will have to make choices as a species in the context of the role of artificial intelligence in our lives, and how/if compassion towards each other would play a part in these decisions. As I watch thoughts and events unfolding around me, I am beginning to think that it will most likely not be one crucial decision later in time, but a lot of smaller choices, made at individual and regional levels now, that will shape our society in terms of acceptability, morality etc. And so, just as I wrote in a post around five years ago, that we might not be able to recognise the final step we make in our integration with AI, there might be an increasing inevitability about our choices as we move forward in time.

    What sparked this line of thought? On one hand, I read a New Yorker post titled “Better All the Time” which begins with how a focus on performance came to athletics and has now moved on to many other spheres of our life. On the other hand, I read this very scary post in The Telegraph “The Dark Side of Silicon Valley” and a bus that’s named Hotel 22 because it serves as an unofficial home for the homeless. It shows one of the first manifestations of an extreme scenario (the nation’s highest percentage of homeless and highest average household income are in the same area!) that could soon become common. The connection I made between these two posts is that increasingly, there will be one set of humans who have the will and the means to be economically viable and another much larger set that doesn’t have one, or both. This disparity is going to become even more stark as we move forward in time. I think, before we reach the golden age of abundance, (if we do) there will be a near and medium term of scarcity for the majority.

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