Tag: Tata Sky

  • A Brand’s new story

    Brands have always been storytellers, but new platforms bring with them opportunities and complexities that warrant a tweaking of the craft. Welcome to transmedia storytelling. And you can read the rest of my article on afaqs.  (Just this once, don’t mind) 🙂

  • Web 2.0 and transience

    As I am wont to do at infrequent intervals, I came up with one of  those  quirky connections – this one, for Tata Sky. I mentioned on Twitter that “aamir’s ghajini character could find Tata Sky Plus’ features quite useful-pause, rewind, record 😉 wonder if they’ll make a TVC with that”. In the days that followed, Asin has been extensively used in the Tata Sky campaign, so now I’m hoping thay actually make that TVC, complete with the Tata Sky helpline number tattooed on Aamir. 😉

    It led me to a tangential thought on social media. (the FB, Twitter variety, not business networking like LinkedIn) In what might amount to blasphemy, I wondered whether brands should make desperate efforts to be ‘engaging’ in social media. They need to be there definitely, but perhaps its only to know what’s being talked about them, and why. They perhaps need to be there more for reactions than actions. This also saves them the challenge of generating interesting ‘engagement ideas’ at all times.

    Why did I think all this? Because I realised that the engagement is being created by users themselves, for each other. For non web 2.0 brands, the engagement is most likely a result of something that’s been done offline. A TVC, a billboard, a radio jingle and so on. Must say, this perspective on how to use twitter for Marketing and PR made me think too.

    At one point, web 1.0 used eyeballs as measurement, that’s an idea thats not going anywhere great? Web 1.o gave us many great websites and lessons, but in a few years time, we jumped into web 2.0. The attention span and shelf lives for most things are becoming smaller. Is web 2.o just a transient phase that is needed to get us to another version? The optimist in me (which is usually bullied into submission) says that when a certain version is reached, the engagement and revenue models will manifest itself in an uncomplicated manner. (now you know why it needs to be bullied). Maybe the baby steps of getting connected are meant for simple things. Maybe it is only meant to let businesses know  that a connected world can shake up existing models. Maybe there’s some growing up to do, some discovery to be made, before revenue models and engagement by brands can happen as a regular occurrence.

    Or perhaps I’m going out of whack and being impatient. Center Networks has a good comparison of Web 1.0/ 2.0 revenue models and profitability. As this good post sums up in a different context

    New business models for media require entirely new exchanges of value — it’s not about finding new ways to balance the old equation.

    Perhaps the more meaningful discussions lie in figuring out how the basic pillars of web 2.o – connecting, sharing, collaborating-  can be used to build brands. The ‘How to use Twitter/Facebook for Marketing/PR’ are based on tools, and that would mean that we’ve been confusing tactics for strategy.

    until next time, discover 🙂

    PS: A few things that I thought were good to share

    Social Media PR vs Social Media Marketing, and in context,a tool – CoTweet, that’d be a help to teams handling a brand on Twitter.

  • Tata Sky – life after plus

    I did wonder what was cooking when Aamir first appeared in the Tata Sky Plus teasers. But in the end, i felt that with this different service (a personal video revorder, that allows you to pause, record and rewind Live TV), and two brand ambassadors, they could’ve really made a great, extended storyline out of the entire thing. Roughly put, approach the ‘centre’ from both Aamir and Gul’s perspectives, and then show them together to give an ‘Ah’ moment to the viewer. I wonder whether the recent Airtel experience scared them away from using the teaser concept for too long, but with two celebrities, they really needn’t have worried.

    httpv://in.youtube.com/watch?v=g1nTg6bJRPE

    The TVC storyline was quite decent, and brought out the concept well, though we did have an interesting discussion on whether Gul Panag ended up looking like Freddie Mercury (with the moustache) in ‘ I want to break free’. The ‘landing page’ of existing Tata Sky users also has an interesting conversation between Gul and her friends, which again brings out the features of the service quite well.

    Considering that Dish TV now has a 53% market share in the DTH market (via Trak.in) the upgradation strategy is a smart move. The kind of audience that would go in for a DTH service should easily consider upgradation, only, the future of TiVo ( the pioneer of a comparable service in the US market, the biggest difference being ability to forward Live TV – yes, skip ads!! ) is far from rosy, if we go by this report from Wired. Apparently only 3.6 million of the nation’s 36.2 million DVR users go for TiVo, after 11 years of existence. Also, their revenue model is shaky, with advertisers not too interested in the kind of units it offers. But TiVo’s been trying hard, and have ties with Amazon and Netflix, to allow TV users to stream movies and TV shows. Netflix uses postal delivery, online streaming, a set top movie player and HD streaming as methods of didtribution.

    In the light of this tie up, it was interesting to see a local tie up made between NDTV Lumiere and BigFlix, by which some titles from NDTV Lumiere’s extensive acquisition list will be available on the bigflix site on download to rent/own options. It’s an addition to BigFlix’s existing portfolio. With BigTV, this is like TiVo having the resources of NetFlix inhouse. Thats BIG. Comparing the net penetration and DTH penetration in India, perhaps BigFlix would expand faster on the DTH tie up route, than a net downloads route.

    But yes, if the internet penetration in India shoots up drastically, we can see a different kind of tie ups happening, like the one between MSN and Endemol, for an online interactive show. I also read about a service called Clearleap (via Startup Meme), which delivers videos from numerous sources to the television, thereby expanding consumer options.

    With Tata Sky Plus being an upgrade from regular DTH, it will be interesting to see how fast Big counters, and whether it adds a tie up with BigFlix. Tata Sky meanwhile, perhaps needs to scout quickly to figure out a good partner to strengthen its offering.

    until next time, watch it

  • Remote Control

    It would’ve been a big shock to Airtel, having their entire teaser campaign hijacked by BIG. Painstakingly created, their four ads conveyed four different aspects of the service and had the ‘See you at home’ and the red couch in common. Though I missed the ads, I read this report about Airtel’s launch of their DTH service on a particular day, told my wife that it was Airtel’s DTH service, only to be given a look of scorn when BIG ‘revealed’ the couch and the service’s key features. From my reaction, I can imagine the sheer rage and frustration that JWT and Airtel must’ve felt after spending time, money and energy on the teasers. I can also imagine the Mudra guy devilishly grinning with a ‘Yeah, see you at home’ mutter when the guerilla idea struck him. I wonder of this will be a strong case against teasers and will go down in history as the most quoted example against brands which want to do a bit of teasing.

    Airtel can take solace in the fact that at least Reliance sees them as a threat. This should prepare them for the long battle ahead. Of course, sometimes I think nothing is preparation enough for Reliance (check out my ‘vision‘ of BIG). Sadly, the final Airtel launch ad, though interesting for a couple of watches, is not exactly engrossing after that. 

    But Reliance has also to be complimented on the extremely devious but smart thinking, that just took the steam out of Airtel’s campaign. It was quite refreshing to see someone other than the colas going for a head to head battle. Meanwhile, I simply loved their latest TVC for showcasing their 32 movie halls. Amitabh’s ‘Mere paas maa hain’ dialogue from Deewar has been mothered by brands across categories. Its plain irritating usually and forget me, I bet even Big B would be cursing them with a different ‘maa’ reference!! So this one was a welcome change with a new twist. What i liked best was the way this single dialogue was used to showcase the offering, almost like “with 32 movie halls, you can get more movie dialogues” 

    Meanwhile, I expect some star wars to happen in the DTH space. Aamir endorses Tata Sky, i think it will be only a matter of time before the Big B steps in for Reliance (in spite of Big B fatigue, I think ‘Ho to big ho’ will sound perfect coming from him). Airtel already has a plethora of stars – Kareena, Madhavan, Vidya Balan, Saif Ali Khan, A R Rahman etc endorsing them. I like the little connections in this – Madhavan and Vidya were paired first in Guru, which was supposed to be a take on Dhirubhai, and Reliance owns Big TV. The ‘tragedy’, meanwhile, is that SRK, who is Airtel’s biggest brand ambassador, is ‘santusht’ with Dish TV. Well, maybe he is not, but i wonder if he has a choice. Is that a lesson for brands to have a bit more ‘vision’ while signing contracts? Anyway, we should see some interesting wars ahead for control of the remote. 

    until next time, the telecasting couch 🙂

  • Any Ideas?

    Reading this post today, on how Tata Sky and Dish TV have both partnered with matrimony portals -Bharat Matrimony and Shaadi.com respectively, in the space of a single day, I realised how fickle competitive advantages really are. It also reminded me of a much debated post on Scobleizer yesterday on tech blogging, and where it’s at. While the initial premise of that post was how focus was now more on the biz part of it than the mutual discovery of stuff, it then moved on to fleeting attention spans and the quest for the latest shiny object on the www. And how every tech blog out there is trying to beat each other in reaching the latest news first.

    Which essentially makes news the commodity and ways to reach the audience first the competitive advantage. Pretty much the same game as what our TV channels are upto these days. When I look around, i see commodities happening all around, to all sorts of product categories, and brands ending up aping each other so that they don’t miss the bus. So whether its reality shows or strange four letter acronyms for shampoos or features in mobile phones, remove the brand name and you won’t notice the difference. And to me, thats a problem, because in a commodity led culture, quantity led factors like volume, reach etc take precedence, mediocrity tends to become the norm, and no one thinks that they should figure out a better way to reach the consumer than the bus.

    And that led me to think of ways and means of how brands can fight it. While I’ve been thinking of clear positioning as an obvious starter, I also realised there were some brands that not only created the big idea and ended up making a verb out of it – xerox, google, to name a couple, they were so radical either in thought or execution that they never actually positioned themselves. And before I go further, I apologise for taking you on this stream of consciousness trip. Now, not all brands can be lucky enough to get a not-easily-copiable idea or a drastic new way of executing it.

    And that brought me to the potential of a brand which has taken a great first step in leveraging its brand name very well in the absolutely commoditised market of telecom- Idea. I’m sure you must’ve seen the TVC by now. While the campaign is indeed good, what I’m more impressed with is that now that they can actually focus on the innovative uses of utilising a mobile for the betterment of the individual and the society he lives in, and do a lifetime’s supply of campaigns, built around different ‘Idea’s. It offers a way to create a positioning that’s beyond communication. I think that this approach has the potential to build a superbrand. From a new media perspective, and considering that the mobile is almost ubiquitous now, think of the conversations that this could create, obviously around ideas.

    That said, any ideas on how brands can beat commoditisation?

    until next time, an idea and change