Tag: location

  • On location.. and beyond

    A few weeks back, @gkjohn and I were  invited to Chandu’s Military hotel in Malleswaram by the inimitable @parthajha . After an amazing meal, we walked back to where I’d parked my vehicle – Mantri Square, the new mall that had sprung up in the locality. It was new enough to be regarded as a shrine/tourist spot by many, and was already creating many traffic hassles. Both my companions had seen/lived in Bangalore much longer than I have, and shared interesting stories on Bangalore’s evolution. The new mall, and the changes in Malleswaram (which happens to be one of Bangalore’s oldest  residential localities) made me think aloud that soon, a locality’s culture (as expressed by stories about the place, people, historical locations as well as relatively unknown joints like Chandu’s) would begin to get packaged, as people  – both the city’s inhabitants as well as tourists, might want to look beyond the ‘sterile’ mall-multiplex-pubs-eateries jungle, and have more diverse experiences.

    And then, a few days back, i saw this article in PSFK titled ‘The Birth of the Microhood‘, which talks about an organisation called The Bold Italic initiating “a celebration of pocket microhoods through block parties and featured cross-sections across the city, introducing and promoting the social net worth of the people and businesses that inhabit them”. You can check out the details of the last event here, and the comments on Facebook here. Note the different establishments taking part.

    Those familiar to Bangalore might know of BangaloreWalks, which undertakes themed walks. With new services and technologies popping up and developing at a rapid pace, I wondered about the possibilities. On Foursquare, Chicago was a pioneer, allowing users to earn badges while exploring the city. Now Pennsylvania has followed suit. (via Mashable) There’s more. Check out the Augmented Reality iPhone app from the Museum of London. (via Gizmodo). The way it works – hold the iPhone up to a present day London street scene, the app shows the same location as it looked in the olden days. Tap a button and you get historical facts about the place. Meanwhile, QR codes have been around for quite a while now, also noticed Microsoft’s “tag” a few days back. While on the subject, also check out stickybits, a ‘fun and social way to attach digital content to real world objects’, through barcodes (existing ones, or new ones you print), and an app.

    Imagine a Coke/Pepsi/Kingfisher using this to tell us the origins of various iconic retail establishments they tie up with? Imagine augmented reality apps that allow an establishment to show us consumer reviews of the food it serves, or some content from the chef, say, how he’s made the dish. Relatively unimaginative, yes, but we haven’t even got there yet. 🙂 With the new version of location becoming increasingly important for brands, its perhaps time to check out the potential of using these services. A new way of aggregating content – videos, photos, literature – basis the location a person is in. More than anything else, i feel they offer splendid new means of storytelling, a way of making a brand go beyond the transactional relationship with its consumers, and the constraints of real time/space. It links the brand and its consumers through culture and shared experiences.

    until next time, vocal locals 🙂

    PS: To-do – check out my, ahem, interview at the newly launched www.foursquaretalk.com 😉

  • Whereabouts : The next social play

    Like I mentioned in the last post on the subject, ‘Location’ is back in a social avatar. A few days back, Foursquare celebrated its first year of existence, and now has more than 500000 users, 1.4 million venues, and $1.35 million in VC funding. I celebrated it with only my fourth mayorship. 😉 But there are a few more reasons why I decided to do a post. Both Foursquare and Gowalla had been launched at SXSW last year, and this year, location based services (LBS from now) are expected to be the talking point, much like Twitter 3 years back. 🙂

    In my last post, I had mentioned the specific competition in the space – Loopt, MyTown, Gowalla, Yelp, developments happening there, as well as the tie ups that Foursquare has managed with HBO, Warner, Zagat. Since Foursquare is arguably the poster child of LBS, and since there haven’t been any dramatic game changing developments from other players, I’ll focus on Foursquare and a couple of players you would know from earlier.

    Foursquare recently announced that it was launching a few business tools, which include basic statistics like total check ins, unique visitors, sharing to Twitter/ Facebook, gender split, time breakdown etc.  More importantly, it gives business establishments real time information that can help them plan promotions, take care of customer complaints, keep track of customer loyalty etc. There’s also a page where staff can interact with customers.  Though these might seem basic now, more detailing is bound to happen very soon, which will perhaps allow quick polls on menu items, service, allow optimisation that will cut things like waiting time etc. Indeed, Starbucks, which has been very active in the ‘social’ space, is now linking Foursquare to its rewards program, for instance, allowing users to earn a ‘Barista’ badge when they check in to 5 separate Starbucks outlets.

    According to Alexa, India contributes to 2.4% of Foursquare’s traffic, and is the 8th largest contributor. Maybe not the surest of sources, but its an indicator nevertheless. With rapidly increasing mobile penetration, net access costs are likely to come down, and this could mean good news for players like Foursquare. Imagine the implications on the CCD controversy if the Foursquare implementation had been done. 🙂

    (Interesting Read in context : Why “Where Are You Doing It?” Trumps “What Are You Doing?”)

    But wait, there have been other developments too. Twitter, still my favourite service out there, has turned on geo location. The API has been around for a while now, but it wasn’t really anything that anyone seemed to be taking an interest in. The first time I saw the implementation, was on a tweet from LBhat. Check out that tiny pin at the end, and you’ll see where he tweeted from. With the kind of development that happens with Twitter’s open API, there are bound to be some interesting apps very soon. Not to mention that Foursquare is already integrated with Twitter. (All this reminds me of an app called CitySense that I wrote about almost a couple of years back)

    Meanwhile, it has also been pretty clear that Facebook would make a play for local very soon. There was speculation recently that Facebook was showing an interest in Loopt, but nothing has been confirmed yet. What has been revealed is that it will unveil its location based features in April at its developer conference, f8. (location is shown on a Google Map 😉 ) Facebook has been pushing its mobile interface a lot recently, check out your logout page, or the ads on the right side of your home page telling you how many friends are using it. The article states that its more a play for local advertising (against Google) than against services like Foursquare. Business pages + location features for users + tools built from API will be interesting.  But it will also be interesting to see what they do about privacy. Something that remains a challenge for Google too, especially when Buzz and Latitude are integrated.

    Meanwhile, there are other interesting players emerging. Check out Miso, a Foursquare style app for TV and movies, RateItAll, that now wants to help businesses build their own Foursquare, Pelago’s Whrrl, which tries to connect social networking with real social activity – real places where ‘regulars’ meet up. Location based services are interesting because they integrate the real and virtual worlds. When I look at these and other  interesting developments like say, Google Street View (have you seen Hong Kong yet?!), and Augmented Reality experiments, the ‘Internet of Things‘ I think we haven’t even scratched the surface of the possibilities.

    until next time, now for vocation based services 😉

    Update: Just read that we now have a check in Aggregator – Rummble. Read about it here.

  • Where are you @ ?

    It’s been a while since I’ve been able to write about a shiny new toy here, but I believe we now have a service that can break the stranglehold of the holy trinity of Facebook, Google, Twitter – on this blog. 🙂 Say hi to Foursquare. Towards the second half of last year is when it was hailed by many, including Mashable, Scoble as the ‘next Twitter’/ bigger than Twitter. No, you don’t need to contradict that, that’s been done too.

    Though I created an account a while back, I started using it actively last week.  So what do I do on Foursquare? Well, I add places, check-in to places that have already been added by others, leave tips for people (no, not the waiters) and get points for doing all this. The places getting added are most usually F&B establishments, though that’s really up to you, because I’ve seen someone adding their own home too. Oh well. If you happen to check in many times, you get to be mayor of the place, until someone knocks you off. The guy who’s added his home, he happens to be mayor of his own home. 🙂 So, yes, it also works as a game, and you can import your friends from other networks. Status updating on Twitter and Facebook are also possible. Considering that I have more than 80 restaurant reviews on my other blog, I think Foursquare and I will get along just fine. 🙂

    When I first checked in, I was reminded of Twitter back in 2007. There will obviously be more features built in, it will evolve, just like Twitter has. Location based marketing is only beginning. But unlike Twitter’s cycle, things are faster now. Foursquare already has brand engagement and perhaps even revenue plans. I’d written earlier on Pepsi using Foursquare to fund Camp Interactive. Adage recently had a very good article on potential Foursquare revenue models, with separate working models for small local businesses, brands with retail chains and large multinational brands like Pepsi. Businesses are already testing out coupons based on preferences, for customers in the locality. Many places have Mayor specials. No, Barista, MG Road, Bangalore, obviously doesn’t have one.

    In addition to the obvious models, Foursquare has also signed deals with HBO (for a new series called How to make it in America) , Warner (for the new movie Valentine’s Day) , the History channel etc, complete with tips and badges. The other interesting tie-up is with Zagat, a food and restaurant review site, part of which is a  weekly ‘Meet the Mayor’ guide. This is more experimenting than what poor Twitter had in its first couple of years, I’d say.

    Foursquare already has a lot of competition – from Google Latitude Buzz to Loopt, MyTown, Gowalla etc. Loopt recently launched the LooptCard, which lets mobile consumers avail of offers, coupons and discounts by checking-in to spots. Gowalla recently opened up their API, and a report earlier stated that MyTown had surged past both Foursquare and Gowalla.  Foursquare’s traffic has tripled in the last 2 months, but there’s more competition too – Yelp recently started mobile check ins, which is not really great news for players like Foursquare because of Yelp’s existing audience. Twitter has made its move on Local, starting with trends, and will surely expand in that domain. Google Buzz connects to Google Maps Place Pages and being a part of GMail, already has a huge user base!! (Read more about the implications here, here and here) And then of course, is the new 800 pound gorilla in everything social – Facebook. With more than 1.5 million local business listings, they are bound to make a play in local soon. In India, I wonder if one of my favourite services, Burrp, will make a game out of it.

    Its amazing how the more things change, the more they remain the same. We’re now back to ‘Location, Location, Location’, but with the new layers of social, and behaviour added. 🙂

    until next time, keep reading, maybe I’ll be handing out special Mayor invites soon :p