Recently, Badshah took the rap for allegedly paying for fake views on a music video, in a bid to break a YouTube viewership record. I’m surprised that a lot of folks were surprised! Whether it’s social media (FB, Instagram, Snapchat etc) or media networks (YouTube, TikTok, and largely Twitter too), digital ecosystems have been built around reach. Just like traditional media was. Reach that is then sold to brands and advertisers. Reach that is usually also a poor surrogate for efficiency and effectiveness. That’s why all this reminds me of Goodhart’s law – when a measure becomes a target, it ceases to be a good measure. The unintended but predictable consequences of optimising for the measure. So why do brands still do it? Hey, everyone has KRAs and no time for real outcomes. Output is good enough. Influencer marketing does just that. Besides, a case can even be made for credibility in the audience’s mind. But that’s a separate story. (more…)
Tag: influencer marketing
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Decrees of Influence
‘Influence’ as a subject has been popping up on this blog since 2010, the last post sometime in Feb 2014. In about half a dozen posts, I wrote about influence in the context of the landscape and complexities, visibility-credibility framing, the data driven approach and its challenges, ‘micro celebrity’ price tags, brands’ usage of influencers as media, and my talk on influence at #WIN14.
Conceptually, I am all for “influencer marketing”. I know it can work in some contexts because of what we achieved with it in Myntra in 2012-13. But even further back, in 2010, thanks to a discussion on a post by Palsule, I realised that with web platforms, after a certain scale is reached, the culture starts resembling that of mass (media) and the ‘influencers’ as well as ‘influenced’ begin a relationship that’s familiar from a mass media era. (Influence Cycles) (more…)