Tag: digital media

  • Mind your language?

    Aachi Masala’s ad – Malayalam transliteration from Tamil – has been providing unintentional humour for a while now. It reminded me of Karthik’s post on Quartz a while back- “How brands are hurting themselves with pan-India “Hinglish” ads“. 

    The crux of the post is marketing effectiveness and how, by not communicating in the language the audience uses every day, the communication is losing its effectiveness and its ability to persuade. “Advertising is not mere communication. It’s persuasion” is a reasoning that’s hard to argue with. The common justification given my marketers are apparently “everyone knows Hindi” and “cost”. I wondered though – can marketers be that callous? Could there be other reasons? A brief thought exercise followed.  (more…)

  • Has marketing left brand behind?

    A couple of months ago, I attended an event on brand building. The gentlemen who presented had a lot of experience between them – agency and client side, as well as across domains ranging from baby care to FMCG to jewelry to auto to e-commerce. The attendees were all from new economy companies. During his talk, one of them pointed out that though digital offered the capability to target an audience of one, brand communication was better done keeping in mind a larger base. To elaborate, while the product might work for many user personas, brand building would be focused on specific buyer personas.

    A lady in the audience asked a version of the question I wanted to ask. Precisely because digital gives us the capability to target an audience of one, shouldn’t brand communication follow? In other words, shouldn’t all user personas be buyer personas? The speaker stuck to his original point, his contention being that communication needs to be for an audience and not each individual. This is a topic I have spent quite some thinking time on, and have simplified into the 3 points below. (more…)