Tag: automation

  • Natural Law

    After a couple of years of Samsung, I bought a Moto X (2nd gen) phone, the Droid Turbo and Nexus 6 also being considerations. In the first few days of use, the automation that Moto’s Assist, Actions and Voice allows has impressed upon me the potential of such technologies and the dependency we could have on them.  As Karen Landis states in the Pew Internet Project’s Killer Apps in the Gigabit Age, “Implants and wearables will replace tools we carry or purchase…It will also redefine what a ‘thought’ is, as we won’t ‘think’ unassisted.

    It reminded me of an article I’d read in Vanity Fair titled ‘The Human Factor“, and a particular observation in it – To put it briefly, automation has made it more and more unlikely that ordinary airline pilots will ever have to face a raw crisis in flight—but also more and more unlikely that they will be able to cope with such a crisis if one arises. This thought is elaborated in ‘Automation Makes Us Dumb‘, drawing the difference between two design philosophies – “technology – centred automation” and “human- centred automation”. The former is dominant now and if one were to extrapolate this , a scary thought emerges.

    I think the best articulation of that scary thought is by George Dyson in Darwin Among the Machines – “In the game of life and evolution there are three players at the table: human beings, nature, and machines. I am firmly on the side of nature. But nature, I suspect, is on the side of the machines.” I had seen this in Bill Joy’s amazing 2000 Wired article “Why the Future doesn’t need us“, which itself discusses the idea that Our most powerful 21st-century technologies – robotics, genetic engineering, and nanotech – are threatening to make humans an endangered species. (more…)

  • Serendipity in the age of data explosions

    One of the reads I look forward to every week is Neil Perkin’s curated list of posts from across the web. And unfailingly, I get at least a couple of articles that offer me food for thought, and in general, giving me much better fare than the two kinds of automated services I am familiar with – one based on my interests, and the other based on my social connections’ shares.

    A fortnight back, two related articles caught my attention – the automation of online advertising and the client side data revolution, both of which point to how user data is going to be harnessed by increasingly efficient tools built by technology companies. Data that goes beyond the cliched demographic criteria and moves towards personalised marketing that encompasses evolving factors like real-time and social.

    This actually made me think of the joys of serendipitous discovery-the kind that happens when I go book shopping (in a real bookstore) and find a book that I had never heard of but am likely to cherish-and its future in a world of ubiquitous and easily manageable data.

    And guess what I found in Neil Perkin’s list last week – this amazing post at HBR about AmEx’s Nextpedition – a travel service that doesn’t have an itinerary and instead is full of surprises. Towards the end of the article is a clue on how the future could create a well crafted mix of the two – to deliver randomness we will have to be on better terms with randomness. Powered by massive amounts of data, an experience that will be exactly the right measure of customised randomness.

    until next time, a cliched appendage – serendipity 2.0. 🙂