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Stuck in a web
While the last two are quite obviously connected, the first one is too, albeit in a round about way.Having worked now for over 4 years in a brand role, out of which at least 2 have involved quite some work in the online space, i tend to agree with what Mr.Desai says, especially this part, “The real problem is our mental model of the brand. We see it as a fortress which we must defend against all interlopers.”I have seen this in all the 3 brands i have worked on, and this is exactly why internet marketing is still in its infancy stage in India. In fact, even among the brands that do some stuff in the space, a majority are those who make internet strategy decisions on an excel sheet as part of the media plan – print – x lakhs, outdoor-y lakhs, internet- z lakhs. Nothing wrong with this, except that the strategy ends up as an adaptation of the print/outdoor creative, and the activity on the web is limited to that.And the next step, if it happens – in the typical knee-jerk reactions that are a regular sight everywhere, the CEO ‘discovers’ blogging, and wants someone to start a corporate blog, without even pausing to think what is going to be done there and whether it is sustainable. I know at least one example. πThe problem is in ‘letting go’. Brands and brand managers cannot come to terms with it, and are still stuck in a web that refuses to look outward except for the token market research, and we all know how that gets done. Ask the creative guys in agencies and they’ll tell you horror stories of subjective likes and dislikes being thrust upon them, not just those, but whims and desires, as well. And one of the mandatory things to go online is the understanding that you will get some brickbats and your brand will be tossed around. The key is in dealing with it, and converting that into a better consumer experience. Are you game for that challenge? The answer, in most corporates (from what i’ve seen, and maybe i haven’t seen enough) would be a resounding no!!Knowing the RGB configuration of the brand takes 2 minutes of mugging up, but understanding the dna of the brand and working on it is a different ballgame, and if there are consumers willing to help, i wonder why brand guys have difficulty in accepting it.and i bid adieu, brandishing my love for the internet π -
Sites and Insights
D went to see the Niagara fall last weekend… and it did, several times, she said thats why they call it Niagara Falls. ok, i take responsibilty for that nonsensical humour(?) :Which made me wonder, there are so many sights around the world that I’ll never manage to see? I can choose to see it, but then why would i choose to see it over, lets say, the Stonehenge, or the Great Barrier Reef, or the Sphinx,or the Colosseum, or London Bridge. Even if i had all the money and all the time, could i ever manage to see all the sights that are worth seeing? Can i even imagine the different sights that are spread across the geographical expanse of the planet?So, do i miss seeing them? Not exactly, because i dont think i will notice the difference between sunsets in Goa and say, the Riviera or the nightview of the Queen’s necklace and the Quai des Γtats-Unis. Maybe thats just philosophising or maybe i am in denial.. πOr maybe, its just a function of who you’re with and what you take out of those sights… Awe, splendour, amazement, bliss, joy…and so on…And thats why an internet connection is so damn important, coz if you can’t do it really, you might as well do it virtually – from panorama to vista and discovery to explorer.. Because the plethora of content does to me exactly what books do to me – gives perspectives.. of people i have never met, and places I have never seen…
until next time, see you on orkut π -
Old School
I’m still quite unsure about the name, old n’ all, though i have to admit, it does sound a bit ‘in’. What am i talking about? It’s the new (or at least i discovered it only recently) programming on Zee Cafe. (are you listening guys, thisis kinda endorsement and stuff) Unfortunately, its only about an hour everyday, and the timings aren’t exactly what I’d call user friendly. (i thinki blew that endorsement deal)But what it does give, if you can get around to seeing it, is those old favourites that used to appear on Star Plus (yeah, there was a time when it was sans saans and bahus and ekkta kkapoor stuff). I’m talking about Doogie Howser MD, Ally McBeal, The X Files and my personal favourite – The Wonder Years.Actually it isn’t just about watching old favourite content, its about bringing back those days when i used to watch it every evening. As everyone who reads this blog would know by now, all it takes is a bit of hint for me to go onto nostalgia mode. I guess, thats why they called it ‘Old School’.And as Kevin would say, βI remember a place… a town… a house like a lot of houses… a yard like a lot of other yards… on a street likea lot of other streets. And the thing is, after all these years, I sill look back… with wonder.β
until next time, back to school π
