• Chief Social Media Officer then?

    I remember writing about the ‘technopologist’ about a year back, in the context of businesses only looking at social platforms through a brand/marketing prism and not sparing a thought on the other implications/potential – organisational culture, business policies, to name a few. The technopologist -a hybrid of marketer, technologist and social anthropologist was a hot topic of discussion then, in the wake of P&G’s move in that direction. I realised I was late for that party when I read a WSJ post from 2008. (it still holds true) 🙂

    I didn’t hear much about the technopologist after that, but a related shiny new animal is now the butt of several jokes. Social media experts are now everywhere, and there’s no dearth of brands wanting to ‘do the social media thing’. It is a generic label used without considering the expert’s domain of expertise (strategy/execution/tool specific). But what about the organisations who hire them without sparing a thought on what their core principles are, and how they could re-engineer themselves for new forms of usage. (in this context, do read ‘There is no new media, only new consumption‘) Expertise in a situation when neither the internet nor the brand manager are sure what they will morph into.

    What reminded me of all this? The recent buzz about the Chief Marketing Technologist. Another term that was apparently coined in 2008, thanks to Scott Brinker. The case for it is strong enough, and I did nod in agreement several times while I viewed this deck, and , but I couldn’t help but wonder whether this too will become a buzzignation (buzz+designation – hey, I can try too) that made sense but couldn’t actually fructify.

    From my (limited) experience in dealing with those aspiring to use social platforms in their organisations, I’ve noticed that the actual challenge is not in realising that this direction of technology and marketing is perhaps an inevitable future, (they either know it or the slideshare ppts will convince them), but in evolving a perspective that is not weighed down by someone else’s experiences of social platforms, their own notions of what their brand/organisation is, how their stakeholders view them, and therefore, what they should do on social platforms. A new designation can only help so much in this.

    until next time, cornered offices.

  • Crowded Out

    At restaurants, in movie halls, in malls, I sometimes come across people who’re there all by themselves. Not the corporate warrior catching a quick lunch, or the guy catching a movie in a multiplex to kill time, or the husband who got lost while his wife concentrated on the shopping, but the people who look like they wished they had someone to share the moments with.

    I see them furtively glance at the other tables and people, as though trying to steal a vicarious experience. I sometimes wonder how they came to be that way – are they introverts who never managed to get out of their own company, or people who found their partners or soulmates, and lost them midway to life, or did they make a choice of being alone, only to regret it much later in life.

    And then there’s the flip side too. Happened to see Robin Williams’ “World’s Greatest Dad” recently, and was reminded of that. While I agree that ‘lonely’ and ‘alone’ are not the same, I quite liked this line from the movie

    “I used to think the worst thing in life was to end up all alone. It’s not. The worst thing in life is ending up with people who make you feel all alone.”

    In a hyper connected world, with its own sets of cliques and norms and validations and more often than not, a lack of compassion, that is a thought I can relate to. Thankfully, the movie’s soundtrack offers a solution 🙂

    I’ll say who cares
    When people stare
    I will make myself invisible
    Yes I will

    Invisible – Bruce Hornsby

    until next time, virtual immaterialism 🙂

  • Social evolution, at least?

    Judging by the number of responses to his article in ‘The New Yorker’, Malcolm Gladwell seems to have ruffled quite a few feathers, especially in the Twitter loving community. Not surprising, since he has torn apart at least a couple of Twitter’s poster children revolutions – Iran and Moldova. His grouse seems to be that we have forgotten what activism is, and are perhaps doing the word disrespect by using it for activities that happen basis the ‘weak ties’ of social media. The benchmark he sets for activism are indeed high – the Civil Rights Movement, which happened before and without the internet.

    I could give you quite a few links that offer rebuttals to this argument or try to put in context – Evgeny Morozov’s post in NYT, Maria Popova’s vehement retort, Gaurav’s 6 point reasoning of why Gladwell is wrong, Anil Dash’s more nuanced approach, and even cite say, a Pink Chaddi campaign (in a country which has a single digit internet penetration) to attempt a contra view. But there’s no denying that armchair activism/slacktivism exists.

    However, as Maria explains in her post, different generations face different societal challenges. They also have a different set of tools that enable them to achieve changes in the status quo. And that’s probably why I think its unfair to dismiss the influence of social platforms in combating the issues of our time. The issues can be across domains – from water crises (check Mashable’s post on Blog Action Day 2010 – Water) to changing the ‘unhealthy’ business models of several traditional media outlets. It is challenging individuals to create and collaborate and break out of  work/life mindsets. I am able to be part of say, a micro finance venture and spread the word on social channels. Such changes can’t be deemed worthless. In any case we’re perhaps too early to postulate what these tools would achieve. Precisely being in the middle of this would take away our objectivity.

    Despite this hilarious Maslow’s hierarchy of internet needs, I’d like to think that we are moving through a hierarchy as web technologies evolve. From a general source of information, the web has moved on to being able to connect us in context. It has allowed the rapid amplification of signals. We have only started with location as a context of networking. There would be a tremendous difference when we start addressing civic issues, using social tools as a means to aggregate locality based communities.  In essence, tools are just that, and we have to define contexts to make them more useful. And we have to evolve to that level.

    Maybe there will never be massive revolutions, just small uprisings across time and place that subvert what could’ve been a great crisis if it was allowed to grow without checks.

    until next time, rebelution it is 🙂

  • False Memories

    I read this interesting post titled ‘Time traveler‘, thanks to a Reader share. (Mo?) Its about memories not being the same for two people, even if they’re part of the same events in life. So, who’s to say which memory/recollection is real and which is not? “The past is just a reconstruction of our minds, then.”

    I came across a similar thought in ‘Lunatic in My Head’, where a twenty-something guy plays slides from two decades back. Though he’s present in the slides, he has no memories of them, and he felt that it was unfair that his parents should possess those memories, but he doesn’t, even though he was present in the slides. He is forced to rely on his parents’ recollections, but sometimes rebels by creating stories and arguing with them.

    Maybe these reconstructions of the mind are based on an identity we have created for ourselves at that particular point in time – in the present. So all events, people, concepts, understandings are seen through that prism? And as time moves on, the prisms change too, like some sort of kaleidoscope, where every memory gets rearranged in context, based on our changing perceptions, notions and views.

    And not all the photos and posts and tweets and videos can ever be free of a prism, some prism. Maybe we change our own memories too.

    until next time, prism break.

  • Ente Keralam

    This review first appeared in Bangalore Mirror, and has, as usual been modified to fit the blog’s ahem editorial guidelines. 🙂

    So, after a lot of tapas, divinity has finally been attained. In other words, what used to be Zara Tapas Bar on Ulsoor Road is now a representative of God’s Own Country – Ente Keralam, which translates to ‘My Kerala’. Here’s a map to get you there. This is the road that joins Dickenson Road to the gurudwara. I think access to it from the gurudwara side is closed temporarily, since one of the government agencies have received reports of some ancient buried treasure. Massive digging in process, but it’s not really a spoilsport.

    ‘Ente Keralam’ tries to capture the varied cuisines of Kerala – from Thiruvananthapuram to Thalassery, but despite a great setting and a compact menu that looks good on paper, the food came perilously close to being labelled Keralame. Here’s the menu.

    The ambiance is probably the best thing about the restaurant. The décor includes a few traditional vessels – para, uruli, they have Malayalam books and magazines at the Reception, there’s a miniature Chinese fishing net on the table (Cochin is famous for its kind) and I saw an elephant’s nettipattam too! What works even better is the music – hits from the 80s, which took us all on a nostalgia trip.

    We started with Keraleeyam, (coconut drink) and the Sambharam (butter milk) . Both were extremely good, particularly the latter, which turned out to be a major hit.  We also tried a Thengappal soup (Chicken). Though it justified the name (coconut milk), it was only just above average. Among the starters, the Erachi cutlet (beef) was reasonably good. But the other three were, well, non starters. The Kozhi Kurumulakittathu was stingy on pepper and was particularly insipid. The Malabar Konju Porichathu (prawn) and the Vazhapoo (raw banana) cutlets were only just okay. Since the veg and non veg cutlets looked similar, we had some minor drama as the sole vegetarian in the group was ‘encouraged’ to try beef.

    In the main course, the appams were fluffy and would’ve been perfect if they had held back a bit on the sweetness. The Chicken Stew complemented it well. The Alleppey Vegetable Curry was a tangy marvel, but the best dish was the Meen Pattichathu (fish), which did a lot to salvage the regular combination  – with Kappa Vevichathu. (tapioca)   The Kappa turned out to be mushy and almost spoiled the combination. The Beef Thenga varutharacha curry was an outright disaster. The Thalassery biriyani, of which much was expected, chickened out and even the unique date pickle couldn’t save it. The Paal Ada Payasam was watery and its sugar kick overcompensated.

    The service is quite good, and very prompt. Except for the cutlet fiasco, we had nothing to complain about, and even though we only ordered after we finished each set, they managed to get the next course on the table pretty fast.

    A meal for two would cost you about Rs.1000, and you could get quite a fill with that.  I’d recommend that you drop in if you want to try some Malayali cuisine that’s not commonly found in menus. And unless you have a Malayali in your group, practise saying Kurumulakittathu a few times before visiting. Trust me, it will help. 😉

    Ente Keralam, No: 1/3, Ulsoor Road, Bangalore – 560008. Ph: 080-32421002

    PS: This review was extra special because I was meeting a few friends after more than 7 years. To say that we had an absolute blast would be an understatement. :))