BlogAdda and I go a long way back, practically to around the time they were born, and when I was asked to be a speaker at #WIN14, there really was no question of not going. The icing on the cake was being a part of this excellent list of speakers! My favourite talk of the […]
continued from Part 1 Creating, correcting and maintaining brand perception and resolving customer issues were fundamentally the objectives when operating in the customer care and brand domains respectively. But this was not an end in itself. The end objective of the business is revenue, and that makes up the remaining story. 3. Product: In this […]
Over and out @myntra 🙂 — manu prasad (@manuscrypts) September 30, 2013 [The intent in writing this is manifold – primarily my obsession for chronicling, and it being my way of expressing gratitude. But since this might be useful to other social practitioners, I have uncharacteristically added text highlighting and such, and also sought to […]
Last year, almost to the day, I became a social professional – not just in terms of going back to work at an office after a year and a half of being home-based, but also in terms of my domain of specialisation. I wrote then that I chose to go with this opportunity because it gave […]
One week of vacation meant that I didn’t get time for a decent post here. I’ll resume the normal schedule next week. Until then, you could check out the Bali series on my other blog or if you insist on work related content 😉 take a look at my India Social presentation videos from my […]