Category: Flawsophy

  • Dignity Gritty

    Amongst stories of soaring e-commerce valuations, this Mint story on Indiaplaza, and how it ran out of cash, was quite a sobering read. But it wasn’t the business angle that stuck with me long after I finished reading it. I somehow felt that all Mr.Vaitheeswaran was seeking, was a little dignity. I have no idea of what really happened, so I cannot comment on whether that is deserved or not.

    A few weekends ago, we were visited by someone who is a consultant for some work we needed done at home. She charged us Rs.2000 for a couple of hours, and after business was concluded, she spoke about how, a few years ago,  she had been a VP at a well known consultancy firm. Her current business, born out of her passion, was not doing well. She wanted to get back to work but was finding it extremely difficult to land a job. After she left, I wondered aloud to D, how she must feel, having to go to strangers’ houses on Sundays, and working for a compensation far below what she might have been earning. What would this experience be doing to her sense of dignity? (more…)

  • Re: Org

    Timehop, which takes me on a nostalgia trip everyday, reminded me recently that it has been a year since I wrote The Change Imperative. The opening slide features a quote – “If you don’t like change, you’re going to like irrelevance even less“- attributed to Gen. Eric Shinseki. In the times we work in, I believe this cannot be overstated, not just for individuals but for organisations as well. Even as business dynamics force changes on the external manifestation of an organisation – the brand – any organisation that faces a client/consumer will also be forced to adapt its internal structure and practices to suit changing needs.

    For a long while now, I have been ambivalent about processes. I have worked in an era, and in organisations, where processes had a way of getting things done. But in parallel, I have also felt that many a time, processes have a way of forgetting what they were made for. The output overshadows the outcome. Over the last few months, my surmisal has been that, to use a Taleb classification, processes can make an organisation robust, but not anti-fragile. This very informative post by Aaron Dignan of Undercurrent – The Last Re-Org You’ll Ever Do -highlights many ways that organisations have tried to change standard structures and practices, and even suggests a six step path to reorganisation. (more…)

  • Inequality & Technology

    A few weeks ago, I’d written about inequality and the role of meritocracy in shaping its future. Another related force, whose influence has been rising rapidly, is technology. I had written about it earlier in a post – Algorithms of Wealth – and my thoughts ended in at least three directions! At least two are relevant here. In the post, I had mentioned the abundance that The Second Machine Age promises and whether the disparity we see now is an inevitable step towards that. But I had also wondered whether any notion of sustained reduced disparity is a lost cause and that as we advance further, the gaps will keep widening.

    A recent HBR article titled The Great Decoupling, based on an interview with the authors of The Second Machine Age, indicates that the authors themselves now believe in the second path – while digital technologies will help economies grow faster, not everyone will benefit equally. In my earlier post I had also brought up how I had hoped that the internet would be the great leveller, and my disillusionment since then when I realised that it created its own hierarchies. (on a related note, read) (more…)

  • The entitlement of the self

    IMO, Season 4 of Mad Men really took it up a notch. I think it’s because the human condition started showing up much more than before. Episode 6 – Waldorf Stories – offers quite the example. <spoilers> To quickly give context to the non viewers, a flashback shows how Don Draper, the show’s lead character and a fur coat salesman then, was hired by an inebriated Roger Sterling (partner at an ad agency) years ago. Don rises right to the top, becoming a partner at the new agency that Sterling, and others form. When the agency wins its first award, Roger feels entitled to an acknowledgement from Don. When he doesn’t get it, he asks for it. Later, in the same episode, Peggy, whom Don ‘raises’ from secretary to copywriter, also feels entitled to Don’s  acknowledgment of her contribution to the award winning ad. In the first instance, Don is gracious and acknowledges Roger’s hand in making him what he is, but in the second, he is furious at Peggy.

    It made me think of entitlement. I have read many an article about the millennial generation’s sense of entitlement, but maybe it’s not a generational thing at all. Maybe, it’s just that this generation expresses it more than others, and this is being documented much more courtesy the web. A point of difference is probably what is being asked for – opportunity (millennials) and acknowledgment. (earlier generations) (more…)

  • A responsible meritocracy

    Every story needs a hero, the one who stands up against injustice and wins. In the story of inequality, meritocracy has long been a hero. To be fair, it did quite a job, dislodging inequalities that had become systemic. But then again, to twist Ra’s al Ghul’s words “..if you devote yourself to an ideal, you become something else entirely.”

    One entity that has been at the centre of the debate around meritocracy is Silicon Valley given its influence on the immediate environment and clones developing across the globe. A popular line of thought among those who have made it there is that they earned it all on their own and are not obliged to give anything back to society. (read) (more…)