Category: Future

  • Interfaces : body and beyond

    About a year and a half ago, in An Ambient Future, I had written on how our interactions with the internet will move from switching it on (on specific devices) to an always on ambient version powered by objects beyond mobile devices (IoT) and inputs beyond touch. In the last few months, I have seen more indications of this movement.

    Shipments of mobile phones are trending downwards (via) Has the potential of paradigm shifting upgradations on the mobile device peaked? It does seem so. The value, as Neil Perkin says, is shifting towards service, powered largely by AI. A word on wearables – nah! (at least not in its current form) I think it will most definitely have excellent application in sports/health/fitness, but I find it difficult to see it as a mainstream UI successor to the mobile device in terms of scale. On the other hand, Google Home and Amazon Echo (and Dash) are significant advances on alternate interfaces.
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  • The evolution of growth

    The decreasing life expectancy of Fortune 500 companies is no secret – from about 75 years half a century ago to 15 years now! Martin Reeves’ TED talk “How to build a business that lasts 100 years” becomes all the more interesting in this context.

    On the one hand, there is the day to day pressure of meeting business goals (read metrics) while on the other, there’s really no telling what black swan event in the business’ landscape might happen. As the thinking goes, the business would have to monitor changing consumer needs and ‘disrupt’ itself before others do the job for them.

    The Four Horsemen seem to have an ability to balance these two forces quite well. Microsoft is now reviving itself. That would explain why they are now pretty much platform monopolies who increasingly have only each other as competition. Most other businesses focus predominantly chase growth, with efficiency as a key driver and corresponding metrics as score keepers.  (more…)

  • De-privacy

    A few unrelated incidents in the last month or so made me think about privacy, or rather, the lack of it. The first was news coverage on Bangalore Mirror where they skipped the standard blurring of the face of the accused/victim. I tweeted about it then.

    A couple of weeks later, I read the agonising story of the woman whose picture was all over social media during the Brussels bombing. It wasn’t just her harrowing experience that bothered me, but the fact that this was an exposure she didn’t want. She had no say in the matter from the time the first photo was clicked.  (more…)

  • Micro Singularity & Ethics

    The Guardian long read on “How algorithms rule our working lives” was a fantastic though distressing read, about employers using algorithms to filter out candidates based on reasons ranging from mental health to race to neighbourhoods to income. This in itself has massive implications on creating and expanding class divides and closing access to folks based on biases that are arguably unfair and lacking nuance.

    If we zoom out beyond work and jobs, it’s fairly easy to see that algorithms are having an increasing impact on our consumption and life in general. The biggest services in play – Facebook, (M, newsfeed items) Google, (search results, Google Now) Amazon, (Echo, recommended products) Apple (Siri) – all heavily have algorithms in play. And that brings us to biases in algorithms. Factor Daily had a couple of posts on teaching bots ‘good values‘. Slate had a great read on the subject too – on how Amazon’s computerized decision-making can also deliver a strong dose of discrimination. Both offer perspectives on how biases, both intentional and unintentional, creep into the algorithms, and the Slate article also brings out some excellent nuances on the expectation from algorithms, and how offline retail chains (selection of store locations, for instance) and human decisions compare to algorithms.  (more…)

  • Binary Code

    Facebook is in the process of updating its Newsfeed algo again so that we see more posts from friends and family, and less from ‘Pages’. Great news, except that when every person is media, and there is a limit to the pruning one can do, the feed will still consist of biases, prejudices, hoaxes, paid endorsements without disclosure, and yes, cat videos, Lincoln’s quotes on self driving cars, click bait and baby pics. My point above is less about filter failure and more about the continuing explosion of content and its distribution to set the context.

    But now let’s talk about filters. The sheer volume of content means that (in general) the reader will want quickly digestible information before he/she moves on to the highly entertaining video waiting in line. Absolutely connected to ‘the demise of the middle ground in the attention economy‘. The article talks about nuance in political debate getting lost, but I think its reach extends beyond that. As this fantastic Guardian article “How technology disrupted the truth” states, “..everyone has their own facts“. But why do this happen? (more…)