A few months back, I had written about the Balkanisation of the internet, in which I had asked how a brand could deal with the surge of not just new services, but new platforms too. A few days back, I thought of this from a (slightly oblique) user point of view and remembered incidents spread […]
One of the trends I think will catch on in the next few years is social commerce, despite the buzz. 🙂 Though word-of-mouth has always been around, newer technologies provide scope for newer manifestations. At this point, social commerce is seen as many things – from f-commerce to group buying/daily deals to virtual merchandise to […]
In the last post – on defining social collaboration – I had also applied it in the context of social business. It was a brief mention and I did describe it as a utopian thought at this stage. However it reminded me of a debate late last year on Social Business and Enterprise 2.0, because […]
My friend via Twitter, Prem, (twice over, because both his handles are friends :D) got me thinking on ‘Social Collaboration’ ever since he wrote this post, attempting to define the term as used by its vendors. Despite a good discussion in the comments, a definition proved elusive. Though I began to agree with Prem’s assessment […]
Though the Old Spice man campaign (earlier post) was famed for its creativity, the other important part about it was the near real-time operations involved. More recently, I read about Kraft’s plans to turn 5 chosen tweets into TV ads for its Macaroni & Cheese product. Even more interesting was Coke getting Maroon5 to compose […]