Category: India

  • Where’s the movie tonight?

    Google has been struggling to get some money out of You Tube for sometime now, and a few days back,  introduced ‘Paid Search’ in You Tube. They appear on the right hand of the page and one small image and Google Adwords style text ads, as ‘Promoted Videos’. These link to the advertiser’s channel on You Tube itself, and sometimes to their homepage. You Tube has anyway been a fertile ground for viral campaigns. This should well work for branding, leads remains to be seen, since (unlike Paid search) users are only looking to be entertained on You Tube. On an aside, they also have a deal with CBS now to play CBS programs on the site, and Google TV advertising.

    The latest monetising attempt from You Tube is click to buy. (via Marketing Pilgrim) If you happen to see a good music video on YouTube, and are wondering where you can buy the track, there are Amazon and iTunes links nearby to help you out. As of now, this works only in the US, but of course, this is only a start and Google will work on scaling this up for additional content and product partners, and international users. I wonder how this will affect the distribution model of sites that promote indie music? On another front, Facebook is plotting a move into the digital music business.

    Meanwhile, closer home, Medianama recently carried a story of Landmark making a foray into online music sales, with a ‘pay per song’ model. I agree with the article and wonder how this model can work with piracy that’s so rampant. I wonder if someone would try out the Popcuts model, about which i’d written about earlier. Otherwise, mobile seems to be the only way for digital music.

    While audio seems a tough place, there is definitey some action happening in the video space. Here’s a review of Moviemart, an online DVD rental company, and a report on the DVD rental market in India, on Trak.in. I also came across the news of Hulla’s release on BigFlix, simultaneously with its release in cinemas. I think Vivah was the pioneer in this.

    With DVD rental companies getting their distribution in place, online video sharing sites figuring out revenue models, and DTH, with its ‘movie halls’, increasing its penetration, I wonder if we’ll see the simultaneous release of mainstream Bollywood and regional movies on DVD, DTH & online (a pay per view model) and cinema screens. I’ll be particularly interested in the online piece – a social angle to it by tying Bigflix with Big Adda, and involving movie communities to do word of mouth publicity, ‘invites only’ premieres and so on? Perhaps a virtual multiplex screening on Second Life later? 🙂

    until next time, so many tubes..

  • Don’t shoot the messenger….yet

    A few weeks back, I’d written about Yahoo India’s TVC for Search. I was not impressed, because I felt that the ‘need for speed’ in search could easily be portrayed without making fun of a speech impediment. A few days back, I happened to see another TVC, this one for Yahoo Messenger.

    To its credit, it does manage to create some suspense with the one eyed character, and you wonder where all this is leading to, especially since there are things that suggest a certain line of thought. The ending, however falls flat when it turns out that there is nothing more than a  ‘It pays to know people better’ positioning communication. It plugs the revamped Messenger, with picture, music and video sharing, and friends’ activity updates.

    I also read a couple of days back that Yahoo profiles was being evolved into a social network. You can read about more of their plans here.  If Yahoo is serious about social networking, then I wonder if Yahoo will link some of its very popular properties, which together could create a formidable entity. A social network that utilises photo sharing flickr communities, the delicious link sharing communities, Messenger, Yahoo Launch for music sharing communities, and upcoming for geographical connect. The potential is enormous since all these are extremely popular in their own right, but yes, a star studded team need not be the best. What do you think?

    until next time, some greater than sum..

  • Remote Control

    It would’ve been a big shock to Airtel, having their entire teaser campaign hijacked by BIG. Painstakingly created, their four ads conveyed four different aspects of the service and had the ‘See you at home’ and the red couch in common. Though I missed the ads, I read this report about Airtel’s launch of their DTH service on a particular day, told my wife that it was Airtel’s DTH service, only to be given a look of scorn when BIG ‘revealed’ the couch and the service’s key features. From my reaction, I can imagine the sheer rage and frustration that JWT and Airtel must’ve felt after spending time, money and energy on the teasers. I can also imagine the Mudra guy devilishly grinning with a ‘Yeah, see you at home’ mutter when the guerilla idea struck him. I wonder of this will be a strong case against teasers and will go down in history as the most quoted example against brands which want to do a bit of teasing.

    Airtel can take solace in the fact that at least Reliance sees them as a threat. This should prepare them for the long battle ahead. Of course, sometimes I think nothing is preparation enough for Reliance (check out my ‘vision‘ of BIG). Sadly, the final Airtel launch ad, though interesting for a couple of watches, is not exactly engrossing after that. 

    But Reliance has also to be complimented on the extremely devious but smart thinking, that just took the steam out of Airtel’s campaign. It was quite refreshing to see someone other than the colas going for a head to head battle. Meanwhile, I simply loved their latest TVC for showcasing their 32 movie halls. Amitabh’s ‘Mere paas maa hain’ dialogue from Deewar has been mothered by brands across categories. Its plain irritating usually and forget me, I bet even Big B would be cursing them with a different ‘maa’ reference!! So this one was a welcome change with a new twist. What i liked best was the way this single dialogue was used to showcase the offering, almost like “with 32 movie halls, you can get more movie dialogues” 

    Meanwhile, I expect some star wars to happen in the DTH space. Aamir endorses Tata Sky, i think it will be only a matter of time before the Big B steps in for Reliance (in spite of Big B fatigue, I think ‘Ho to big ho’ will sound perfect coming from him). Airtel already has a plethora of stars – Kareena, Madhavan, Vidya Balan, Saif Ali Khan, A R Rahman etc endorsing them. I like the little connections in this – Madhavan and Vidya were paired first in Guru, which was supposed to be a take on Dhirubhai, and Reliance owns Big TV. The ‘tragedy’, meanwhile, is that SRK, who is Airtel’s biggest brand ambassador, is ‘santusht’ with Dish TV. Well, maybe he is not, but i wonder if he has a choice. Is that a lesson for brands to have a bit more ‘vision’ while signing contracts? Anyway, we should see some interesting wars ahead for control of the remote. 

    until next time, the telecasting couch 🙂

  • Locally cold, globally cool

    Like I commented here,  my reaction to Coke’s latest TVC is one of its own iconic tag lines – Thanda Matlab Coca Cola. The ad, which tries to showcase that Coke, in the festive season of Diwali brings family, friends and even strangers together, left me absolutely cold. While the earlier Hrithik commercial was far from impressive, its tag line – Jashn Mana Le, I thought, would’ve been a great fit here, wonder why they didn’t continue the thought.

    Coke has, in the past, done some great contextual stuff. I recently came across an old ad of theirs that used the premise of Grand Theft Auto, and did a neat twist to the character, who does good deeds instead of bad ones, and says that ‘Give a little Love and it all comes back to you in the Coke side of life!’ That seemed to be taking forward the theme of an older ad – “What goes around comes around”. I wonder why the ‘Coke side of life’ has not been utilised here. Actually, even this old Xmas ad of theirs was well worth aping.

    Meanwhile, Coke’s on to a lot of good things otherwise. I recently read about its efforts to go green. This  TVC, which aims to spread awareness of the fact that Coke is made without any artificial flavours. is a part of this effort. They recently launched a range of sustainable tees, made from its recycled PET bottles, and in the recently concluded Olympics, distributed it to athletes. They also partnered with the Olympics organising committee to make sure that all PET plastic bottles collected from all official venues were fully recycled into valuable reuses. Read about more efforts here.

    Coke has also launched The Design Machine, which ensures that its image in markets, across all brands,  around the world reflects the core strategy as far as POS materials go, but allows enough flexibility for localisation. This should allow them to get the perfect mix of glocalisation. You can read the details here.

    And its not just the real world, but they seem to be doing some interesting stuff virtually too. Coketag is a widget that allows users to package and share links across the web. This can be a “blog, work, interests, team, band or whatever you like or care about”. Once the links are shared, you can also track its popularity. The widget can also be shared on Facebook. A good widget to facilitate connecting and sharing, another aspect of ‘the coke side of life’ (via Startup Meme)

    All the above activities are in line with Coke’s position as a market leader. With the advances Coke is making in glocalisation, we can hopefully see the good work happening in other markets being adapted contextually in India. Or we could make better ads here 😐

    until next time, the green side of life..

     

  • Social Branding (3 of 3)

    I’d mentioned in my last post on the subject, about a study which showed that 93% of online Americans wanted companies to have a social media presence, and believed these companies also should be interacting with consumers through social media, with one third of the younger set saying that companies should actively market to them on social media. 

    Of course, we have a different scene here in India, from what I read in WATBlog’s report on the IAMAI Digital Marketing summit, with marketers hesitating to go beyond the performance based model . I personally believe both the performance based model as well as a more ‘social’ model have their uses. To put it simply, the former is tactical, and the latter is strategic. But, I agree that it is difficult to sell the latter.

    Like I mentioned once, the measurability of the net as a medium is a double edged sword. I mean, which marketer can measure how many people saw a particular billboard, a particular ad (print or television) or heard a radio spot. The first is at best a judgment, and the rest, an approximation based on reach figures. There is zilch accountability in all cases, but the net has to be measured, even if the spend is 1% of the other media. Perhaps the fundamental love for quick, short term results that envelops the rest of marketing is prevalent here too. But yes, in the end, the intent/objective of the activity should decide the strategy in any medium.

    The best part about social media is that it allows the marketer the flexibility to do both kinds of activities. On one hand, you could be having twitter conversations, interacting on Facebook groups/profiles, and building communities ( a good how to note here)  keeping the brand strategy in view, and on the other hand, you could be running interesting promos on say, YouTube. Here is another study by iPerceptions that shows customer online ad preferences. (via Wild Blue Skies) There are independent tools being developed that measure the efficacy of  video campaigns – Visible Measures is an example, so its about time more companies got viral. I saw a few good digital promos that I’d like to share. (all US based)

    Chevrolet offered up to 10 free rides a day to college students on six campuses in a Chevy Aveo5 hatchback and filming the experience. They are then loaded on a special site, from where it can be shared on other platforms. Finalists are chosen from each college and then one grand winner will get a car. Read all about it here.  

    For their product ‘Dragon’, HP did a promo called 31 days of the Dragon. As part of this, they contacted 31influential tech bloggers to give away 31 laptops in 31 days. Each blogger ran a contest according to his rules, but also publicised others running the contest. With 3,80,000 links and 25000 entries, I would count it a success. (via Marketing Pilgrim)

    And these days the biggest marketer online is after all Obama. He’s got himself an iPhone app, which enables you to call your friends prioritized by their location in battleground states. That nothing works better than peer recommendation is a smart understanding. Read about it here.

    Nokia has a new and interesting promo running at somebody else’s phone. I wonder if its a new phone or something else altogether. The Facebook profiles of the characters don’t offer me any clue. Anyway, we’ll know in about 4 days.

    I read a post here, about an agency Modernista, that does not have a website. Big deal, you would say, most agencies here don’t have one, but the twist here is that its website is a ‘Wikipedia’ page that uses the resources of the web (Flickr, YouTube etc) to showcase its work. Its a great and radical thought, which definitely breaks the clutter.

    Lastly, take a look at this article, which talks about branded iGoogle themes. And here’s a superb compilation of companies that have used social media, but while in social media, beware of the cliches in digital marketing, especially social media. After all, Gartner has projected that over 75 percent of Fortune 1000 companies with Web sites will have undertaken some kind of online social-networking initiative for marketing or customer relations purposes. But, he added in an interview with CNET News, 50 percent of those campaigns will be classified as failures. (via a must read article) A similar small but useful note on Twitter usage can be found here. 

    As Chris Brogan has rightly written, social media is like phones, its a new (possibly better) tool, but the most important part is how it is used to reach consumers in a better way.

    The sad part is that there is still a tendency to choose easier ways of getting this job done, than getting a clear understanding of the medium and using it to the brand’s advantage. Here’s an article that talks about ways of ‘handling’ online reputation. The CEO of one such company that does this job for brands talked about cribbing sites like Mouthshut!! I wonder when these ‘practitioners’ would understand a few things – one, usually customers write negative things because they feel strongly; two, you cannot control the conversations on the web; and lastly, if companies made good products and provided good service, the same customers would write good things!! 

    until next time, be the change you want to see?