Category: Advertising

  • Bigg Loss?

    At the beginning of this season of Bigg Boss – Bigg Boss 2, I had wondered how many brands would involve themselves in the reality show. I was hoping that they’d not stick to obvious brand placement and make themselves a part of the story. I noted about eight brand plugs, though there might be more, since my viewing waned towards the end. I had some uncomfortable introspective moments when I caught myself watching four guys in a reality show. Now, its difficult to figure out whether brands got a good value out of these associations, since we don’t know the kind of financials involved. So, I’ll restrict myself to my takeouts as a viewer.

    • Airtel – Airtel gave away tees for the Delhi Half Marathon, a very clear case of ‘Here, wear’, but salvaged a bit by making a task out of it – all the inmates asked to run (combined) a distance of 21 kms without stopping. I think there was a charity link too. 175 comments generated here for the episode, I didn’t see Airtel there. Airtel also had its ringtone as the wake up tune on many days. But the one that worked best for me was the scroller that happened whenever two inmates who were sulking with each other started talking to each other. It read ‘Barriers break when people talk’. Of course, when Sambhavna and Payal were involved, it usually led to more fights, but I wouldn’t take it against Airtel.
    • Fevicryl – I remember Fevicryl only from one episode, but it left a mark. As a task, the inhabitants of the house were asked to make gifts for their fellow inmates, using some basic items and Fevicryl. The interesting part was how the inmates made stories out of the various things they made for each other. A few of them still remain with me like fevicryl decorated diyas being given to “light up someone’s world”, and a very ethnic design made to ‘remind someone about India’ always. The offering of Fevicryl was weaved into the narrative of the show, and it resulted in some good conversations. Impressive stuff, Fevicryl.
    • Dettol – sigh, ‘what can you do with dettol’ was the question asked as part of the task. How imaginative! The task fizzled out even before it started. The ‘babies’ track was boring as it is, using Dettol to wash the nappies was a force fit.
    • Vanish – Hey, someone actually came up with the idea that I’d proposed for Tide, starring Rakhi Sawant. The task was to wash clothes with vanish, and Monica mentioned the dirt removing capacity of Vanish. Actually, they should’ve got Payal and Sambhavna to do this, they washed the maximum dirty linen in public. Not bad, not great.
    • Kinetic Pleasure – With a generous sprinkling of ‘Why should boys have all the fun’, this task had the girls riding the vehicle around inside the house. Impossible to miss, but depends on how much was paid. If visibility was the agenda, consider it achieved.
    • Max New York – I’d already mentioned their good use of the ‘Shandaar Budget’ board. Since everyone ends up wanting more budget, the line ‘Karo zyaada ka iraada’ fits well there. There was also a task, based on the line, in which the inmates had to give a speech on how they were best suited to win, and what they’d do with the prize money. In fact, I noticed that later, when the inmates discussed their plans (after they got outside) they invariably mentoned the line too. One of the better usage in the show. Good work, i thought.
    • Mainland China – A few days before Diwali, they sent dinner for the housemates. It was a pity that one of the inmates (forget who) complained about the food. Ouch!!
    • Chevrolet – Chevrolet gave away an Aveo U-Va car for the ‘Bade Dilwala’ of the house. Turned out to be Rahul Mahajan. Since this was given away only in the end, but was discussed on every eviction day, they did get some good visibility. The product connect (Saif’s Chevrolet ad focuses on the interior space) was decent.

    In this context I have to also commend in.com for the exclusive online tieup. While some of the efforts were decent, there is still a reluctance on the part of brands to refrain from one way communication of their message. Tang (in the first season) was just there, the story and the communication happened organically. I would have liked to see brands weave themselves into the context and have their communication as a result as opposed to the start point.  But I wouldn’t be surprised if all the brands were happy to just ride on the popularity and viewership of Bigg Boss, and just have themselves seen in the show. So, what did you think of the product placements?

    until next time, karo zyaada ka iraada? 😉

    PS. If you can remember any more brand placements, please let me know via the comments section.

  • Figuring Social Media?

    Recently, Jeremiah Owyang wrote about Intel’s community efforts, which also throws light on the join vs create debate that has intrigued me too, for quite sometime. Intel’s marketing manager is of the view that companies should join active communities, rather than trying to create them at corporate websites. The two examples used for Intel’s efforts are those it did at Digg and Slashdot. There’s also the middle path, start the conversation on social networks and then take them outside to you own site, but I’m not a big fan of that either.

    I have a feeling that the reluctance for brands to join (as opposed to create) is because of the lack of control it entails. On their own website, it’d be easy. Besides, a neutral venue (like a social network) means that a brand cannot restrict its conversations to spokespersons it chooses, like British Airways and Virgin Atlantic found out to their dismay. There’s probably another reason why companies prefer their own websites – with company websites, it’d be easy to define and track ROI, based on the clicks, time spend etc, but how can ROI on activities on other sites be defined and calculated? Of course, there are ways to track online reputation, like Trackur, for example, but I wonder what metrics should be applied to figure out the effectiveness of an activity. After all, its no longer just a linear (banner – click, though that seems to be working well on social networks too) set of activities that happen on social networks now. But again, ROI entails that its an investment. From some of the activities I see on social media, I doubt whether many brands see it that way. Also, I agree with what’s discussed in this post – that ” The problem with trying to determine ROI for social media is you are trying to put numeric quantities around human interactions and conversations, which are not quantifiable”. While the ‘how’ is indeed a debate, we also need to be clear about what we measure. Here’s a great post by Dina on the subject on ROI, in which she also explores the things that should be measured.

    I think its too early for brands to take examples of others’ activities and use them as a template for their own activities. After all, according to this article, a majority of marketing guys are still learning the media,  and apparently, close to 90% of them who are involved in programs are not measuring the ROI of theor efforts. Or maybe ‘too early’ is a wrong phrase, with the dynamic nature of social media, perhaps the time for fixed templates is over. Perhaps, there are only broad indications and inferences that can be derived, but brands would have to evolve their own set of activities, and their own methods of defining and tracking ‘ROI’ on social media, basis their strategic intent. (Nike seems to have done a smart job in that respect) ‘ROI’, because, I can’t think of any other term that would mean ‘results for the efforts made’. In this context, I’d also recommend this post very highly – the 5 critical responsibilities of a social media expert.

    But perhaps, as this article notes, it needs to start way earlier, like companies allowing employees, access to YouTube, facebook etc in office, and understanding that the media consumption habits that digital natives have created are also creating changes in business environments and communication methodologies. Maybe that’s a good place to start a reworking of business strategy.

    until next time, the medium is the message

    PS. A great read on how remarkable companies are creating consumer evangelists (download pdf) (via Himanshu’s blog)

  • Tata Sky – life after plus

    I did wonder what was cooking when Aamir first appeared in the Tata Sky Plus teasers. But in the end, i felt that with this different service (a personal video revorder, that allows you to pause, record and rewind Live TV), and two brand ambassadors, they could’ve really made a great, extended storyline out of the entire thing. Roughly put, approach the ‘centre’ from both Aamir and Gul’s perspectives, and then show them together to give an ‘Ah’ moment to the viewer. I wonder whether the recent Airtel experience scared them away from using the teaser concept for too long, but with two celebrities, they really needn’t have worried.

    httpv://in.youtube.com/watch?v=g1nTg6bJRPE

    The TVC storyline was quite decent, and brought out the concept well, though we did have an interesting discussion on whether Gul Panag ended up looking like Freddie Mercury (with the moustache) in ‘ I want to break free’. The ‘landing page’ of existing Tata Sky users also has an interesting conversation between Gul and her friends, which again brings out the features of the service quite well.

    Considering that Dish TV now has a 53% market share in the DTH market (via Trak.in) the upgradation strategy is a smart move. The kind of audience that would go in for a DTH service should easily consider upgradation, only, the future of TiVo ( the pioneer of a comparable service in the US market, the biggest difference being ability to forward Live TV – yes, skip ads!! ) is far from rosy, if we go by this report from Wired. Apparently only 3.6 million of the nation’s 36.2 million DVR users go for TiVo, after 11 years of existence. Also, their revenue model is shaky, with advertisers not too interested in the kind of units it offers. But TiVo’s been trying hard, and have ties with Amazon and Netflix, to allow TV users to stream movies and TV shows. Netflix uses postal delivery, online streaming, a set top movie player and HD streaming as methods of didtribution.

    In the light of this tie up, it was interesting to see a local tie up made between NDTV Lumiere and BigFlix, by which some titles from NDTV Lumiere’s extensive acquisition list will be available on the bigflix site on download to rent/own options. It’s an addition to BigFlix’s existing portfolio. With BigTV, this is like TiVo having the resources of NetFlix inhouse. Thats BIG. Comparing the net penetration and DTH penetration in India, perhaps BigFlix would expand faster on the DTH tie up route, than a net downloads route.

    But yes, if the internet penetration in India shoots up drastically, we can see a different kind of tie ups happening, like the one between MSN and Endemol, for an online interactive show. I also read about a service called Clearleap (via Startup Meme), which delivers videos from numerous sources to the television, thereby expanding consumer options.

    With Tata Sky Plus being an upgrade from regular DTH, it will be interesting to see how fast Big counters, and whether it adds a tie up with BigFlix. Tata Sky meanwhile, perhaps needs to scout quickly to figure out a good partner to strengthen its offering.

    until next time, watch it

  • Dido and Social Media – Rock On !!

    At the very outset, let me state that Dido doesn’t have to do anything spectacular for her to be special to me. She can just keep crooning her stuff, and I’ll keep going back for more. So why am i trippin’ now? Because, for her latest album, ‘Safe Trip Home‘, she’s got a social media angle.

    The album is interesting for the simple reason that it consists of different songs picturised on different cities of the world, among them Mumbai !! The song is “Lets do the things we normally do”, and is directed by Siddarth Sikand. And who does it star? Our very own Rock On girl Debbie – Shahana Goswani, as a taxi driver.

    Having a Facebook page is good, but is almost a given these days, but this one gets very social on the site itself. Once you hear the song, you can choose a mood from a (color) palette. I felt wise :), and was asked to share my reasons. It then takes you to the map, and tells you where other people who felt similar to you have headed to. It’s a wonderful way of manifesting the theme of the album/site – “Create a journey through film and music” (though the Facebook page mentions ‘a journey through fil, music and feeling’)

    According to marktd, “Over the last month, Londoners might have noticed a number of cryptic posters around tube stations. The posters end by asking the viewer to google terms like ‘Lady Landfill’ or ‘Mother lay-by’ – essentially a range of words linked to the songs on ‘Safe Trip Home’, the album.”I thought it was a wonderful way of using ground level promotions to build curiosity and traction for a web property.

    until next time, I’m trippin on this!!

  • Social Advertising

    A post on the WindChimes blog sparked off an interesting argument on whether banner advertising on Facebook is called Social Media Marketing. But before we step into that, a quick look at what Facebook has been upto recently.

    Facebook recently announced that users had uploaded 10 billion photos on the network. Considering that Facebook’s not a flickr or picasa, this gives an indication of the quantity and quality of users’ relationship with the social networking service. Facebook also recently announced its Fb fund recipients. Read about this effort to help seed innovation here. For those who want to check out Facebook as a desktop app, check out Visual Sage. (via Startup meme) Facebook Connect has also been in the news recently. It is scheduled to launch on Nov 30. You can check out CNN’s Facebook Connect implementation – for the post presidential debate discussions, here. There are also links to the implementations of CBS, Red Bull etc. And the last ‘collateral’ links to a wonderful take on Facebook friendship, and this on social networks, revenues, and brands’ expectations from them. Meanwhile, Facebook can draw solace from the fact that it was the social network of choice of 1/3 of the  US online retailers interviewed. (from a study by Internet Retailer and Vovici via WildBlueSkies)

    As far as advertising goes, the inclusion of Microsoft Live Search into the social network is quite a significant development. Goes without saying that along with the search results, a few ads would also be thrown in. 🙂 Looks like win-win, for both Microsoft and Facebook. (with their revenue/cost concerns).

    And now, whether Facebook Ads are social media. I’d say (technically)any advertising on a social network would automatically qualify for social media marketing, since advertising is a way of marketing. Now, with specific reference to Facebook, as part of its redesign earlier, Facebook had also categorised the different kinds of ads that can be purchased. Out of the 6 categories mentioned, #5 is akin to a first generation banner ad.  I’d written about some unique features of Facebook Ads earlier. Like I’d mentioned in that post, this normal banner ad has been given a cool social twist by allowing users to give it a thumbs up/down and give their reasons for doing this. Let me go a step down and ignore the rating. Connecting my profile and actions to the kind of ads served, it gives the ads at least some contextual connection, and hence appeal.  So, in practise too, I’d consider banner advertising on Facebook a part of social media marketing. On Magpie, over on Twitter, however, I’m still in two minds.

    until next time, social soul searching