Author: manu prasad

  • In the news

    Sometime back, I’d written about the need for newspapers to give the digital medium a bit more consideration in their strategy. While India claims to buck the trend of falling newspaper subscriptions, I wonder how many economies have a thriving newspaper ‘raddi‘ market, the process through which the Indian household gains money by selling old newspapers as scrap.

    A few days back, Google announced its efforts to bring old newspapers onto the internet. The Google News Archive is being expanded and will let you search newspaper archives from decades back. I did a few searches, and for now it only has the already digitized versions of newspapers (in India), its a long and arduous task, but well worthwhile for Google. Over time, they plan to blend these into Google search results also. 

    Meanwhile, the latest group to join the anti Google-Yahoo bandwagon happen to be WAN (World Association of Newspapers) Their concern is that advertisers will increasingly migrate to Google from Yahoo when they see diminishing price advantages on the latter. (via Startup Meme) So the deal will give Google ‘super powers’ and weaken the competition in the search-ad market, since the two players had so far forced each other to give the best possible terms to publishers, like newspapers who offer display and search ads on their websites – a consortium of 200 US newspapers run Yahoo ads. 

    So newspapers are afraid that their revenue from third party ads served by Google/Yahoo would reduce? To me, it looks like if they had developed better ways of selling their own ad space, maybe they wouldn’t be looking like a bunch of whining kids. It adds to my belief that newspapers refuse to treat the online medium with the respect it deserves, and only react when their turf/revenue gets affected. I recently read this post, which explains how, many newspapers and magazines employ their regular ‘interruption advertising model’ even on their websites. 

    However, some top newspapers, are showing exactly why they are where they are. The NYT has an offer of a ‘print ad free with an online ad’. A daring reversal, that is perhaps aimed at switching the relative positions of print and digital, from a revenue perspective? The WSJ, has changed its design recently, and that includes adding a social network, the big deviation from normal procedure being that this one has paid access. While this might be considered not-so-smart in the era of free Facebook and LinkedIn networks, I think Mashable’s argument in favor of WSJ’s move has merit. The Time article also states that this might become available to non paying users as well, and there are plans to integrate it with existing social networks.  I think that if WSJ can back this move with some really good content that is flitered for its elite paying subscribers, this could be a long term winner.

    And while all that’s been happening across the seas, Google’s relationship with local newspapers is different. It has come up with Google News in Malayalam, which indexes news from almost all leading offline and online sources, with Malayala Manorama conspicuous by its absence. Other languages are coming soon. (via Medianama) 

    With digitising newspaers and local language news Google seems to be pushing from different directions. But, as these sites have shown in search, it is possible to best Google. For newspapers, its not just Google, there are different threats. For example, GateHouse Media is starting an online-only daily in Batavia, NY. They see tremendous opportunity for a local news and community site, since the leading local newspaper does not have content on its website. (via Publishing 2.0) This opportunity could exist in any place with good internet penetration and where the local newspaper hasn’t capitalised on that. On a sidenote, here’s a good post on how the traditional syndication means used by newspapers might expect a reversal soon. 

    Newspapers really need to pull up their socks and figure out how the digital media figure in their strategy. Now, though I might get lynched for this, already Web18’s consolidated reach has beaten that of the Times Group (India’s largest media entity), on the internet. And in.com, the portal which I think would be their flagship property on the internet, is still in beta. Why is the Times Group, with the #1 selling English daily, #1 finance daily, several language dailies, TV channels, radio stations etc not India’s #1 website. I think its a mindset issue.  

    I wonder, whether, with rising newsprint costs, and environmental concerns ( trees geting cut for newsprint), it might be a good idea for newspapers to start work on a Kindle like thing to distribute content, especially after I read this recent story on Kindle.

    until next time, print this?

  • Cause and Effects

    Sometime back I’d written about the potential of the net, and especially the latest community version to do good to humanity. One of the startups that was presented at TC50 (had written about TC 50 in the last post) was CauseCast. Its aim is to bring ten non profit companies into the spotlight every month. How does it do this? By getting celebrities involved, and communicating about the companies through videos, events, and showcasing the activities it does. Every activity has its own celebrity who champions the cause. The causes are broadly divided into animals, arts, community, environment, health, human rights and youth. They also have contextual news for each category. For example, I saw a  news item on Army killings in Manipur under Human Rights. The best part is how it involves the user community. The user can make a portfolio of the causes he has donated for. Over a period of time the list would start reflecting the performance of the companies. The portfolio can also be publicised using a widget on the user’s blog, for example. 

    There are ways for brands to get involved in philanthropy too, in ways which make business sense. Philips has a wonderful program, referred to as ‘philanthropy by design’ which is aiming at social innovation, designing things that help bridge the gap between technology and people. In what’s a very long term vision, it tries to “provide people the means of generating the income necessary to pay for your products.” There’s an interesting Indian piece of this here, which explains how this designing is tied up with employment opportunites and micro financing. The ICICI effort is more than a month old, but is in context. ICICI tied up with an NGO named Dignity Foundation, and created a portal DignitySecondCareers.org, whose aim is to “provide the retirees a platform to explore opportunities that will enable them to continue to utilize their expertise and to encourage them to lead an active post-retirement life.” (via WATBlog).

    As the examples show, these initiatives may not be the cash cow projects in terms of revenue, but the effect it has on the social and human side of life, and the equity it can thereby create for the brand is immense. With some tweaking in the organisation’s mindset/perspective, it can gain tremendous long term benefits.

    Mashable has a good read on starting local support systems, and again, bridging the gap between the real world and social media.  Speaking of local causes, I happened to come across Rang De (via HeadStart), a non profit organisation that has set up a Peer to Peer (P2P) lending platform to connect the socially conscious with those who are financially disadvantaged. “Rang De’s mission is to make microcredit accessible to all by lowering interest rates by doing things differently.” I went through the site, and their model is win-win for both parties – the lender and the borrower. Yes, you would get better returns if you rode the sensex waves, but hey, if that’s the criterion, this endeavor is not for you. I think the concept, like Kiva, is amazing and begins to address India’s substantial need for micro credit very well.  The geographical spread is right now limited to Maharashtra and TN, but its quite scalable, I think (i already saw 3 towns about to be added).  I am going to try Rang De out very very soon, and shall update on my experience. Meanwhile, on an immediate basis, I’m playing the quiz, in this very cool effort – HelpBihar.in, by Quasar Media and Cadence to help those affected in Bihar. Go on, do your bit.

    A few days back, we (my wife and I) made what some might call a strange decision. We chose to go through Give India, rather than Helpage, both are non profit organisations operating in roughly the same space, though Helpage is more focused. The strangeness comes from the fact that Give india takes a percentage of the sum we give for covering its expenses, Helpage doesn’t mention that. The value it adds, and the reason we shifted loyalty was because it sends us a mail every month (or whenever you make a donation) giving us the details of exactly how and on whom the money was spent. While Helpage’s site is far better designed than Give India, the latter has a web 2.0 characteristic I value – transparency. I guess even when we save humanity, we have changed such that we need some accountability. 😐

    until next time, be human

  • Twitter – the official version

    There were some pretty interesting new things that came out at TechCrunch50 last week. TC50 was a conference that took place from September 8-10, 2008 where 52 of the ‘best’ startups were launched in front of an audience that consisted of the industry’s most influential venture capitalists, corporations, fellow entrepreneurs, and press. I guess that would be bleeding edge. I followed it, thanks to some excellent coverage by StartupMeme. And that’s where I read about Yammer.

    Yammer intrigued me because of its utterly simple premise of ‘Twitter for business’. Where Twitter asks ‘What are you doing’, Yammer asks ‘what are you working on?’ I was even more intrigued because that’s a question LinkedIn has been asking for sometime now.  While the premise is simple, it does create some interesting new propositions – it only allows logins through official mail ids, making it quite secure, it lets users start their company network, invite people, and then serves as a database with individual profiles and conversations. For any user, it would be like a Twitter limited to his colleagues. All this is free, and if the organisation wants to play admin, it has to pay. Yammer already has Blackberry and iPhone apps. Apparently its demand was such that about 10,000 people and 2,000 organizations signed up for the service the day it launched.

    And then Yammer just went ahead and won TC50. Chris Brogan smartly notes that the Twhirl client + a laconi.ca backend would amount to the same thing, with the added advantage that Twhirl also allows tabs of Twitter and Friendfeed. RWW just ripped the Yammer model threadbare.

    Now, I see some contradiction in all this. Twitter’s popularity lies in its simplicity, and a quite transparent way of communicating, and sharing. There is no officiating, there is nobody looking over your shoulder. To me, Yammer sounds a lot like Intranet 2.0, and assuming that organisations do allow it, later, if the organisation takes admin charge, I don’t know how many employees will still be comfortable using it. And why would organisations want control in the first place, if the idea is conversation? I’m wondering whether the existence of Yammer will make a Twitter enterprise solution irrelevant.

    There’s been some stuff happening over at Twitter too. The recent coverage of a funeral via Twitter led to questions about privacy issues. (via RWW) My take is that in a social environment, you avoid people whose conversations you don’t like, just like in the real world. In the long term, it will help people decide what they talk about and how. I’d mentioned two tools in my last Twitter post. A cool tool for marketeers – Twitterise, and Twiggit, a good mashup of Twitter and Digg. I came across two more tools – Tweetburner, a sort of feedburner for Twitter which could be a great tracking tool for brand and PR guys. Read more about it here, and Dwigger, another Twitter+Digg tool, but different from the earlier one i mentioned. In this you can paste a twitter message URL, or a new Dwigger only message, all in the by now familiar 140 characters, and submit it to Dwigger, to be voted and commented on. Hmm, more on that here. I also found a personally useful tool, which gives an analysis of your Twitter usage. They have done it using Yahoo Pipes, and rendered it using the Google Chart API. Very interesting. Check it out here. Meanwhile, Mashable has just posted their review on Fidj.it, ‘a micro-blogging service that’s like a Twitter and Pownce mashup.’ Shall check it out soon.

    To conclude, there are more and more twitter tools being developed for different user needs. If Yammer actually becomes a huge success, through some radically fresh employer attitude, I’d like to see a bridge between Yammer and Twitter. One service that allows absolute transparent conversations within the organisations, and another that allows brands and organisations to be transparent with its end users. It could be quite an awesome combination.

    until next time, feeling fidgety already?

  • Brand new media

    While reading up on the original premise of this blog – brands, I came across a couple of interesting articles that spanned both my interest areas – brands and social media. The first was on Brand Accretion. Accretion is defined as “An increase by natural growth or addition”. Now, in this instant age, this would be considered a ridiculous thought. But to me, I’d prefer to take it as one more argument against the ‘only large campaigns’ approach that I see many brands take. You can read an earlier rant here. A couple of tangential by products of an accretion approach could be brands being able to tackle the long tail more effectively, and being able to espouse causes with a long term vision, like environment-conscious efforts for example; in essence, a flexibility to scale up based on a dynamic business environment, and one that would help brands deliver their promise better, which will be critical, as we go along.

    The other interesting post I read was one that distinguished between new and social media. Now, quite honestly, they were very interchangeable terms to me, but I tend to agree with the post, and the way it distinguishes the two. The simple example would be this – a blog is new media, it becomes a social medium when there are comments and conversations that happen around a post.

    Both new and social media bring out a lot of creativity, simply because of the innumerable sources it throws up. It acts as a perfect background to riff. Here are a few interesting ones I saw recently.

    This one, by Idea is about a month old, and is here in case anyone missed it. Its called Rapchick Mumbaiyya test, and was a smart way to connect to the city, during the brand launch.

    Google did a cool marketing activity to to takeover the Email and chat infrastructure of various education institutes in India. Read about it here.

    Warner Bros has been doing some interesting stuff too – their ad-supported video on demand online network site “features full episodes of defunct series that gained cult status over the last decade. The WB.com is a new digital destination built from the ground up for the same 16- to 34-year-old audience that embraced the WB when it was a television phenomenon”. It has Buffy, roswell etc, but the bad news is that its only available in the US. And i thought the web has no boundaries. 🙁 

    And if Medianama’s thread of thought is accurate, they might be doing some very cool stuff on Twitter, by creating The Joker there. But I’m not very sure of that one, since I also have the Riddler, Two Face and even Rachel Dawes following me now!!!

    The last one is from NIIT (via Alootechie) , which has created a character called Preeti Technani, who has an Orkut profile, a wordpress blog, who is positioned as a mentor, but manages to plug NIIT in between 😉 Lastly, here’s a clue on how not to use social media.

    While on the context of social media, here are two great reads – one is on getting people who don’t use social media to use it, and the other is on agencies of the future.

    until next time, be social

  • Talk of the Town

    A while back I’d read about Burrp, which started out as a great restaurant reviews site, expanding into lifestyle events – Art, Dance, Fashion, Film, Fairs & Festivals, Theater, and so on. Check out the entire bunch here. They’d also added TV listings. While it’s quite a diversification, I thought it was quite in sync with what they were doing so far, but it also means that it broadens their competition. 

    Among the bunch in the link mentioned, I thought Yulop was a great package, with their services spread across web and mobile. Meanwhile, I’ve been coming across a lot of websites appearing in the restaurant based services space – Grubhogs , which has reviews, and already shows the beginning of an event calendar, and A Place to Dine, which, in addition to listings, also allows for online orders and table reservations, and services for restaurant owners from website setting up and hosting to loyalty programs. It even has mobile versions. A very interesting path.

    I guess these new services ‘justify’ Burrp’s move into the events space, an expansion of the value proposition. I found some interesting associations here. Burrp has tie ups with Mirror (The Times Group) websites- Mumbai, Bangalore and Kolkata. I also read today that Buzzintown has tied up with MyToday SMS services, to provide its users events related information on the mobile, in three cities. 

    There are some very cool happening in the events space. Buzzd , a service in the US allows the user to find and share local events on the mobile. They have recently tied up with Virgin to provide data to the operator’s subscribers. I’m not sure on how the numbers are for city based searches on mobile, but I wonder if Yulop, with all their services and info, could benefit by tying up with an Airtel/ Vodafone. While on local events, Placecast, which describes itself as  “the world’s largest place-based interactive media company” has tied up with Eventful to produce some interesting location based advertising options. (via Mashable) 

    With the increasing usage of social networks, even events are finding their own long tails. So there are services which offer event planning for smaller groups. And while there are several event planning services available (including an Indian one called Funpiper), Doodle scores by having a facebook application that lets users collaborate on events. It also sends emails to non-Facebook users. Another service that stands out is Zipiko, which offers event planning on mobile.(via Center Networks)

    But before we get there, I think there’s a lot of scope for city based social networks, especially the mobile version. I came across an interesting net based service – Fwix, which, in addition to the usual stuff, and integration with Twitter, Yelp, Flickr etc, shows you “the most relevant and trendy information and media in your local area. It aggregates about 500,000 news stories per day, and delivers roughly 2,000 relevant news stories of those 500,000.” (via Startup Meme). But i guess, that will take us back to this earlier post of mine.

    until next time, text and the city