Author: manu prasad

  • Social Collaboration eg.

    My friend via Twitter, Prem, (twice over, because both his handles are friends :D) got me thinking on ‘Social Collaboration’ ever since he wrote this post, attempting to define the term as used by its vendors. Despite a good discussion in the comments, a definition proved elusive. Though I began to agree with Prem’s assessment that ‘social’ was redundant, Gautam’s post on it did offer an interesting line of thought –  that ‘social collaboration’ was emergent. He illustrates it with an example too. This was vaguely similar to one one of the ways in which I had tried to define the phrase, before I gave up. Here are the attempts.

    The first was by tying it to the idea of a ‘social business’ (not the wiki one, but the Dachis group version), where 2 or more businesses collaborate on an objective that may be larger/ unrelated to their individual objectives. Obviously, this is more utopian than any vendor’s idea, so I dropped it.

    Which led me to the second attempt, where I thought  the tools of the (enterprise) social web would enable social interaction in various contexts and collaboration would be one of the products. (Probably like what Krish Ashok is building at TCS?) This would be around the premise that Gautam presented – even identifying the need would be the result of the social interactions and collaboration would follow.

    While on this, I was reminded of Google Wave, where each participant could ‘drag’ people into a conversation. There were several instances when I, as an initiator of the conversation, did not have any control over the quantity or quality of the participants or even the morphing of the intent. I was also reminded of the last paragraph of this post I wrote in 2008, when Yammer came into the limelight – “..a bridge between Yammer and Twitter. One service that allows absolute transparent conversations within the organisations, and another that allows brands and organisations to be transparent with its end users.”A one way channel did open later. If any collaborator could ‘drag’ in another collaborator from a social web outside of the enterprise’ social web eg. a customer from Twitter, could that be social collaboration? On a related note, I also remember another post of mine when I came across Memolane and wrote about brand-streams connecting consumers and the enterprise. A couple of days back Memolane released an embeddable version which it hopes will be adopted by organisations.

    Alternately/further, could it be like what happened right now – where neither Prem nor Gautam invited me to collaborate, but I did nevertheless, inserting myself into it thanks to having access to their thoughts, having a take (hopefully) on a thought Prem started and being able to connect it back to them. (forget Twitter, their blogs will have trackbacks) Even if they do ignore me and refuse to collaborate, my take would still exist, available to all who might be interested? That’s probably not what the sellers intended of ‘social collaboration’, but could that be what it evolves into?

    I don’t know, and that’s why for now, I have parked this aside. 🙂

    until next time, continue collaborating..

    PS: Bonus Read – How Cisco integrates social media into the organisation

    PPS: Back in a fortnight 🙂

  • RedBug Kreative Kits

    Why buy mass-produced plastic toys when we have an abundance of traditional and safe material to entertain and educate our children with? That’s the question that led to the making of RedBug Kreative Kits. Read On for more

    [scribd id=53230556 key=key-v5aul99wtkyj4z3dt41 mode=list]

  • Weekly Top 5

    This week’s stories include LinkedIn’s Android app and its developer platform, Bing’s increasing market share and Bing Business Portal, Facebook’s ownership and Open Commute Project, a few apps on the iPad, Larry Page’s reorganisation in Google, acquisitions by Google and YouTube Live.
    [scribd id=53092158 key=key-22pklg2rd5su5v2ybspz mode=list]

  • Plead Blue

    <context> I missed the Twitter debate, but it was still interesting to see the two perspectives shared by Karthik and L.Bhat on Nike’s ‘Bleed Blue’ campaign. Bhat’s initial post was a good summing up of the campaign, and what made it work. Karthik’s contention was that Nike did not deserve credit primarily because it was “tightly associated with the team’s performance” – an external occurrence. There were other reasons too, but I gathered that this was the crux of it. The contrasting example was Pepsi’s Hoo Haa – Blue Billion effort during the 2006 Champions Trophy. In a second post, Bhat also acknowledged a correlation (between the campaign’s and India’s success) and rightly (IMO) stated that the campaign’s intent centred around ‘garnering support for Team India….’ and ‘portraying a positive, confident attitude about Team India…’ Also, as he points out, it stayed away from any ‘player superhero’ association or a ‘we will win the cup’ stance. </context>

    This debate was also interesting from the perspective of what I wrote last week – brand identity and real time. But before we get there, my 2 cents on the debate. I would also credit Nike for the same reasons Bhat stated – strategy, product integration and ease of participation (execution). That is what separates it from say a ‘Pallu scoop’, which is fun and pure recall, or a ‘Get Idea’, which still hasn’t given me an idea of how it’s keeping cricket clean.  [yes, they aren’t apples, but they were the other hugely visible campaigns]

    Big ticket result-based events (including movies, which Karthik has mentioned) is a risk-reward game because there really isn’t any data that allows you to place sure-shot bets. But the way I see it, you can place a successful bet, and still not gain enough mileage (bad erm, ideas, bad execution etc). Nike got it right, and there was some hard work involved.

    Come to think of it, I wonder if there’s any other approach Nike could’ve taken, especially since they were the official apparel sponsors. Look at the competition – Adidas had a Tendulkar ad and Reebok had nothing. It was a ‘once in 4 years’ opportunity and they seized it. India winning the cup was a key factor in the campaign’s success, but not the only one. Also, I don’t know if they had a back up plan – a “we’ll be back in 2015”, “thank you for giving it your best shot”, “bled to death”. Ok, not the last one, but you get the idea. Maybe they did and would’ve come out smelling like roses anyway. In any case, the efficacy of the campaign is probably best decided after it ends. In this case, it made Nike the buzz brand with other heavyweights in the fray, including the mighty Zoozoos. (Loved them though)

    Meanwhile, by design or not, Nike’s approach was also quite a “Just Do it” one. (hindsight/retrofit) From the last post’s perspective, I wonder how much/whether that identity played a part in the design and success of the campaign. But on big events, celebrity endorsements etc, going forward, real time management of campaigns will increasingly become a requirement, thanks to the instant feedback tools that exist. Perhaps brands should formulate ‘what if scenarios’ and corresponding approaches when they plan large scale campaigns, especially when it’s linked to events that don’t offer much support in the form of data. The other way is to scale after the relevant data comes in, but that would involve quite an execution effort.

    until next time, blue positive 🙂

    PS: Nike, next time, stadium checkins and a Bleed Blue 4sq badge too please 🙂

  • Sacona Entertainment

    This week’s featured startup is Sacona Entertainment, whose product – the ‘eO Gameball’ – is a 3D gaming experience set in a futuristic enclosure.
    [scribd id=52758320 key=key-11b012ag7g3554ljex89 mode=list]