Year: 2015

  • Re: Org

    Timehop, which takes me on a nostalgia trip everyday, reminded me recently that it has been a year since I wrote The Change Imperative. The opening slide features a quote – “If you don’t like change, you’re going to like irrelevance even less“- attributed to Gen. Eric Shinseki. In the times we work in, I believe this cannot be overstated, not just for individuals but for organisations as well. Even as business dynamics force changes on the external manifestation of an organisation – the brand – any organisation that faces a client/consumer will also be forced to adapt its internal structure and practices to suit changing needs.

    For a long while now, I have been ambivalent about processes. I have worked in an era, and in organisations, where processes had a way of getting things done. But in parallel, I have also felt that many a time, processes have a way of forgetting what they were made for. The output overshadows the outcome. Over the last few months, my surmisal has been that, to use a Taleb classification, processes can make an organisation robust, but not anti-fragile. This very informative post by Aaron Dignan of Undercurrent – The Last Re-Org You’ll Ever Do -highlights many ways that organisations have tried to change standard structures and practices, and even suggests a six step path to reorganisation. (more…)

  • Twist

    First published in Bangalore Mirror

    Straight off the bat, I have not yet been able to figure out exactly why this new lounge in Koramangala is called Twist, unless I factor in the occasional ‘twists’ in the dishes. I’ll admit though that it does have its little quirks in décor – the cutlery themed door handles, the retro electric switchboard, the fake grass flooring and the copper balti washbasin, which, I hear, is fast becoming a norm in new restaurants. Being a rooftop lounge, it is able to takes full advantage of the lovely Bangalore weather, though I wonder what would happen when it rained. The place was reasonably packed when we visited on a Saturday night. For a lounge, I thought the tables could have been a bit more spread out. It also didn’t help that the rattan seating got a bit uncomfortable after a while, enough for a couple of my friends to twist and turn and make me wonder about the name. The other thing that made me reflect on the name was the spelling of ingredients in the menu – a whole bunch of them have been twisted around! Meanwhile, the service deserves a special mention for their friendly demeanour and promptness.

    Given that the starters get a disproportionate share of the overall menu because it is a lounge, our focus too was on this section. Rather uncharacteristically, we decided to begin with a salad. My natural aversion to this gastronomic species was reinforced when the Thai Chilly Beef salad failed to deliver the spicy punch it had promised in the description. It probably had something to do with the Naga Chilli not turning up for the show at all! The Pesto Cheese Skewers had every ingredient in attendance but the pesto wasn’t really in a participatory mood, leaving the dish quite bland. More ‘greenery’ arrived in aquatic form – the Charmula fish. The basa was cooked just right and the marinade had enough flavour to turn the tide. The Pandi Papdi lived up to its interesting name – pork served on a crispy version of lavash. The well-cooked, mildly spicy pork and the texture of the lavash made sure it was a reasonable success. The Mozzarella Chicken Sish (sic) was another combination that aroused curiosity. The mince was marinated with Awadhi masala, and tempered with cheese stuffing. Not a bad attempt at all. Our favourite dish was the Chicken Chettinad Puff – fluffy-not-flaky pastry stuffed with tasty chicken morsels – unanimously voted the dish of the day. (more…)

  • Inequality & Technology

    A few weeks ago, I’d written about inequality and the role of meritocracy in shaping its future. Another related force, whose influence has been rising rapidly, is technology. I had written about it earlier in a post – Algorithms of Wealth – and my thoughts ended in at least three directions! At least two are relevant here. In the post, I had mentioned the abundance that The Second Machine Age promises and whether the disparity we see now is an inevitable step towards that. But I had also wondered whether any notion of sustained reduced disparity is a lost cause and that as we advance further, the gaps will keep widening.

    A recent HBR article titled The Great Decoupling, based on an interview with the authors of The Second Machine Age, indicates that the authors themselves now believe in the second path – while digital technologies will help economies grow faster, not everyone will benefit equally. In my earlier post I had also brought up how I had hoped that the internet would be the great leveller, and my disillusionment since then when I realised that it created its own hierarchies. (on a related note, read) (more…)

  • The Seeds of War

    Ashok Banker

    The second in Banker’s MBA (Mahabharata) series. The book quickly moves through the progeny of Bharata, pausing only for characters who have a direct bearing on the final epic war. Kacha – Devayani, Yayati and Puru are such, with the latter also offering lessons on dharma.

    The plot then moves on to the story of Shantanu and Ganga, and thus Devavrata, later to be known as Bhishma, after his terrible vow. The last few portions are focused on Shantanu’s second wife Satyavati and their offspring, and the continuation of the dynasty by Vyasa. (more…)

  • The entitlement of the self

    IMO, Season 4 of Mad Men really took it up a notch. I think it’s because the human condition started showing up much more than before. Episode 6 – Waldorf Stories – offers quite the example. <spoilers> To quickly give context to the non viewers, a flashback shows how Don Draper, the show’s lead character and a fur coat salesman then, was hired by an inebriated Roger Sterling (partner at an ad agency) years ago. Don rises right to the top, becoming a partner at the new agency that Sterling, and others form. When the agency wins its first award, Roger feels entitled to an acknowledgement from Don. When he doesn’t get it, he asks for it. Later, in the same episode, Peggy, whom Don ‘raises’ from secretary to copywriter, also feels entitled to Don’s  acknowledgment of her contribution to the award winning ad. In the first instance, Don is gracious and acknowledges Roger’s hand in making him what he is, but in the second, he is furious at Peggy.

    It made me think of entitlement. I have read many an article about the millennial generation’s sense of entitlement, but maybe it’s not a generational thing at all. Maybe, it’s just that this generation expresses it more than others, and this is being documented much more courtesy the web. A point of difference is probably what is being asked for – opportunity (millennials) and acknowledgment. (earlier generations) (more…)