Month: May 2012

  • Restaurant Guide 2012 – Zomato gets real!

    Since Zomato has made a smart strategic decision in Bangalore – moved to the food bowl of the city – Koramangala, I only had to walk a bit to get this one. 🙂

    A bit of an intro before we talk about the guide. My affection for Zomato – from the time I tried their app – has been documented in early 2011 on my other blog. They’ve come a long way since then – on design, scale across domains, and funding. The first 2 have been shared with the crowd, the last, unfortunately not. 😉 At a very rough level, there are two things that I feel are the pillars for a venture like this – content and ‘technology’ (user experience, database, back-end infrastructure etc) – for it to truly become a great community, and I know at least one person in each of these areas at Zomato who are extremely good at their job. Karthik on food, and Pankaj on the rest. (Disclosure: I have to be nice to them because I’d really like to get my hands on the 2013 food guide early too! ;)) Ok, enough about them, let’s talk about the guide.

    Regular users of Zomato would automatically notice the consistency of symbols used. But the really interesting part is the navigation. The guide not only has quick reckoners based on cuisine type, but also provides a mood/occasion based quick reference where it covers  (for example) girls night out, romantic dinner etc. The other part where it scores is the utility angle – so it has notables, (how many times has a visiting friend asked you which is the must-visit place in Bangalore) Sunday brunch, (I consider this a personal favour based on the queries I have received on this one!) late nighters (thankfully I don’t get these, but I have no doubts on its usefulness) and so on. (more…)

  • Institutional Realignment

    As I was returning from the Bali vacation, I thought about how we had planned our vacation without the help of a big travel operator. Something that would have been infinitely more difficult, if not impossible a decade back. It’s still early in this decade, but when I begin to think about what it will be known for, the recurring theme that runs in my head is institutional realignment. It’s not really the most original thought I’ve had, and I’ve been influenced by several, most notably Umair Haque. He calls it institutional collapse, and the only couple of reasons I have played semantics are one, that while I don’t see a seamless change, I do think that different parts of society – across geography, industry, demographics will shift at different points in time and the change might be distributed across time and space to prevent a complete collapse so that we fail to see that the institutions are completely different from the earlier era, and two, a sense of optimism. 🙂

    To me, these institutions are across all facets of our current existence – political, societal, economical, professional, cultural, health and so on. From an era where most individuals required ‘props’ for a sense of identity, we are moving to an infinitely more connected era where people are using the web to create their own unique identities.

    The fall of several regimes, the increasing push for better governance and transparency etc are probably advance warnings that the concept of a nation state is up for an overhaul. Think about it, what really does being ‘Indian’ signify? Is it a common identity? Do you need it any more?

    Societal norms on the concept of family and relationships have been shifting for quite a while now. Marriage, parenting, do they mean the same thing as they did until a few years back? Do you even remember an era without marriage portals? As people create their own spaces, nothing is sacrosanct and almost everything is becoming acceptable.

    Businesses and corporations. Industries like music and news media have already seen the disruptive powers of the internet. I have already mentioned how travel has completely changed. More industries will follow. Around me, I see more and more people refusing to be tied down to organisations and wanting to do their ‘own thing’. It’s the thrill, the freedom, the sense of purpose and many other reasons. The rigid structure of organisations will probably give way to project based aggregations of individuals. What does that do to economies?

    One level before that – education. Two words – Khan Academy. Though variations and different versions of it exist, it’s probably the best indicator of what the current structures will give way to – with a better focus on interest, building useful skill sets and the freedom and processes for the student to identify his calling early on in life. Somewhere during this, I hope to see medicine getting an ‘open API’ 🙂

    On culture, Vanessa Miemis gives us a great read, more so because it goes beyond culture per se.

    I see the not-so-hidden hand of the web in all of this. From its elimination of the middle man to its way of bringing out more and more information, it has changed the way we view ourselves, and the operational environment around us. I’m not saying that everything will have changed by 2020, but the seeds will be well and truly sown. Now that I am imagining, my biggest hope is that the current currency of our lives – money, will have a better successor, one that will be better connected with our unique identities, and weave in contexts better. (Nike has a great idea of what I mean 🙂 )

    Job (not the same as work), nationality, education – all indispensable parts of a human identity thus far. Will they be relics in the future as we create new paradigms? When do you think this will all settle, if it ever does?

    until next time, bend of an era

    PS: Bill Gates has aptly said, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.

  • Book values

    Sometime back, a colleague excitedly pointed me to Bookshelf P0rn, and I remembered bookmarking it a year back. The room with massive bookshelves has been one of the key attractions of the ‘when we buy our final home’ thoughts. (‘buying homes for life stages’ is another post 🙂 )

    Yes, I’m still one of those who religiously visit Blossoms on Church Street, and get a high when I walk around shelves that house a musty smell of old books, when I run my hand through ridges and pages and discover stories within stories, when I read words that reach out to me from across time and space. And yet, with the reader and tablet explosion, I wonder how long these books will be around. Even if I stubbornly resisted e-books, would there be a market to support it? The economics just might not work out. These thoughts crossed my mind when I read this wonderful article on the process of book publishing – its past, present and future.

    On Brain Pickings, one of my favourite sites, I caught these words from Carl Sagan that completely resonate with me

    What an astonishing thing a book is. It’s a flat object made from a tree with flexible parts on which are imprinted lots of funny dark squiggles. But one glance at it and you’re inside the mind of another person, maybe somebody dead for thousands of years. Across the millennia, an author is speaking clearly and silently inside your head, directly to you. Writing is perhaps the greatest of human inventions, binding together people who never knew each other, citizens of distant epochs. Books break the shackles of time. A book is proof that humans are capable of working magic.

    I’m just getting familiar with the idea of a book community thanks to Goodreads. The idea of reading books and seeing annotations left by those who have read it before me, ‘browsing their thoughts’, including, probably the author’s, and thus ‘traveling’ across time and space does seem fascinating, something that is provided by the current form of reading only to some measure.

    In the interim, I wish someone would build a white label e-book, that looks and feels just like a real book, one which I can really bookmark, flip pages etc, but one in which I can download a book and it would automatically change the cover, re-paginate and bring in all the benefits of technology. Best of both worlds to help me evolve! Maybe it already exists. 🙂

    until next time, booking the future

    We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” (Bill Gates)

  • First Darling of the Morning: Selected Memories

    Thrity Umrigar

    Its difficult not to like a book that starts off with a reference to ‘The Sound of Music’. After all, for a generation, there are so many memories attached to that movie. It serves as a good snapshot for what the book holds in store, a ‘Wonder Years’ kind of nostalgic trip, one that I could immediately identify with, and one that supplies many lump-in-the-throat moments. The book is billed as ‘Selected Memories of an Indian Childhood’ and has done an excellent job of it.

    We are with the child when she discovers how the world has different rules for adults and children, when she thinks that she would never grow out of Enid Blyton, only to switch loyalties to Mills & Boon years later. We see her move on to Herman Hesse and becoming obsessed with Van Gogh. We are with her as she grows up and realises that the people around her existed long before her, and are part of stories she never knew.

    Though the story is primarily about her growing up, the author manages to cover a lot of other ground and link it very well with her life. The story of a city that was united across classes by cricket, the story of a middle class that is mostly in denial of the poor that surround them, but also makes unwritten rules for transactions with them. The story of the various strings that pull us, some visible, some not so.

    As she looks back on her life after finishing college and realises the paradoxical importance and unimportance of her relationships with the various people and things in her life – music, books, politics, parents, teachers, relatives and friends, and slowly tries to put them in perspective, I saw a story that could in many ways describe most of humankind and the lives we create for ourselves. And that perhaps would explain why I consider this a must-read.

  • OpsBuds

    Opsbuds seeks to go beyond CRM and help organisations create a better customer experience. In conversation with co-founder K K Cariapa.

    [scribd id=92462729 key=key-8yqfrhzom9iyhazecy5 mode=list]