Year: 2011

  • Timestamps

    Thanks to the weird processes of online tax filing, I had to go to a real post office sometime back, and realised that I hadn’t visited one in at least 8 years! That’s the time we have been in Bangalore. I clearly remember frequenting the one near home in Cochin, and the one in Goa, housed within the GIM building. But 8 years is a long time. The Rs.5/ Rajiv Gandhi stamp was something I’d never seen before and told me how out of touch I was.

    Like many others, I too used to list ‘collecting stamps’ as a hobby. I remember the last time I was in Cochin, I fished out the briefcase that has been the caretaker of my stamp collection for many many years now. The collection had a much humbler residence in its early days, when I was in school. I only realised later that Dad had an interest too and can now imagine how horrified he must have been when he found that foreign stamps could be bought from stationery stores. Fake stuff, but good enough for ‘exchanges’ at school.

    The circular Singapore one, triangles, ‘diamonds’, Malaysian butterflies. There was even a ‘3D’ one, from Bhutan apparently! The circle, a few triangles and the butterflies were original, I think. 🙂 Later, a grand uncle, who could actually lay claim to serious philately gave me his entire collection which included a lot of first day covers and half/1 anna (currency not hazare) envelopes. Priceless stuff!

    That’s around the time when dad gave me the briefcase, though I can’t remember why. It used to be the one he carried to office, and was special because it had a number lock! Yes, it was fancy then. Along with albums, the entire collection had a new home. After a few years, it was ignored, thanks to the many other interests that made their way into life. Many years later, I chanced upon the briefcase, and realised I had forgotten the code! I somehow remembered it, but became paranoid about it and gave the briefcase a makeover, one that can now be described as a Ghajini theme. All over its wonderful brown exterior, the number now exists – in various sizes and colours, courtesy the magic of permanent markers!

    And that’s how I found it in the room, coated with a layer of dust, and safe behind a bookshelf, housing those tiny pieces of paper that allowed messages to travel over distances. Mobiles, email, social networks and evolution of self and others, all have contributed to the demise of a snail mail culture that included among other things, pen friends and chain mails, a glimpse of the person through his/her handwriting and the sheer joy of a mail waiting for you when you reach home.

    And with that, perhaps a related hobby is also forced to breathe its last. This generation will probably be among the last to know of post offices and a hobby called philately. I wonder what the legacy of the stamp collection is. Maybe the briefcase is just like the other baggage that I own, a friend who reminds me of an earlier era, whose story and context end with me.

    until next time, a briefcase history

  • Weekly Top 5

    [scribd id=71111753 key=key-a4p0puy0ty9e3nve6xr mode=list]

  • Chasing the Monk’s Shadow

    Mishi Saran

    There are some books that one wishes went on forever, for the vicarious experience offered is incredible. This is one of those. Long after the pages have been completed, the journey promises to stay in my mind.

    It is now exactly a decade since Mishi Saran started on her journey – to follow a monk who had himself made a journey of over 10000 miles, 14 centuries before her time. Xuanzang, who I last met in my history text from school, the monk with the neat backpack.

    The book hooked me right from the time the author described how she found a purpose – “an Indian woman with a Chinese craze, a Chinese monk with an Indian obsession, we had the same schizophrenia, the monk and I. It seemed logical to take the same road.”

    The best journeys are those which traverse time and space in one stroke, and that’s exactly what this book does. Though in many ways, it could be described as a travelogue too, that would be utterly unfair. It is very much a personal journey for the author, a search for her roots, and identity.

    As Mishi Saran travels across China and Central Asia, following Xuanzang’s path, her vivid prose blurs the boundaries that have been created in the modern era, and its easy to see the influence of ancient civilisations and regimes influence art, architecture, language, customs and thus life itself. And at the edges, where its not just cultures that collide, but religions too, as they are reshaped or recast in different moulds – Islam, Buddhism, Sufism…

    The writing style forces one to make the journey with her, and I could see that there were actually three journeys unraveling simultaneously – the author, the monk, and the Buddha himself. All of them journeys with a purpose.

    And amidst all the eloquence, it has obviously been a journey that required grit and courage.. And luck, which many a time failed the author. From places where children going to school needed visas and permits, to the posturing of a few contemporary students of Buddhism, to the origins of words that are still used in common parlance, and characters which seem to leap out of history pages – Ashoka, Kanishka, Chandragupta, the pages hold in them, tangential journeys for the reader.

    The last part of the book, where the author gets to (almost) finally visit the territories crossed by Xuanzang in Afghanistan, is written a month before 9/11, and gives us a gripping account of Afghanistan under the Taliban, with glimpses of people who have perhaps yet to find peace. “I believed him. It was hard not to believe a man when you were standing in front of his blown-up home and staring at the ruins of his life. Whatever the story was, this was his truth.” Unlike fiction, one cannot console the self that the person and his story are imaginary. The last part of the journey does not add a lot with respect to the purpose of the book, but it’s a part that I’m glad the author chose to add here.

    As a reader, I could relate to the author’s words in the last page “…I understood less, not more…. I had acquired this sadness”, and that is what makes this book one of the best I’ve read.

  • Art of Bicycle Trips

    A unique way of holidaying that offers a chance of seeing India up close and personal, that’s what Art of Bicycle Trips offers. In conversation with founder Pankaj Mangal.

    [scribd id=70677502 key=key-134lpfg18y7m2ykzwr66 mode=list]

  • Gamification – Level 3

    I ended last week’s post comparing the previous season’s buzzword ‘social media’ with gamification, and the need for brands to evolve their own way of utilising it. Though it’s easy to find a huge number of case studies that have been generated on the use of social media by brands to interact with consumers, the amount of material available on how the internal organisation has been wired to implement this, is relatively less.

    At a broad level, both consumer facing social media and gamification are ways to interact with consumers and engage them better. But though a single function in the organisation might be handling this interface (I think the vast majority of organisations have not evolved to the advanced social media frameworks), its effectiveness depends on coordination between functions.

    I read JP Rangaswami’s excellent post on Gamification and the Enterprise, on how the consumer and  the enterprise are changing and that new problems require new approaches and advocates a look at game design to solve these. I also read a counter-post by Sigurd Rinde which argues that gamification, dashboard and search are signs of enterprise failure. The disagreement seemed more to be on semantics, if you check the comments on Sig’s post.

    Both agree that extrinsic rewards based gamification is not the way to do it. Not that my agreement much in the debate, but I do agree. 🙂 To me, extrinsic rewards seems like a way to reward a process for its own sake, but intrinsic rewards might significantly work better to ensure that the intent is the bigger focus.

    Which brings me to implementation. Usually, social media outposts happen first and then organisations scramble to make processes and frameworks out of it. This is probably because the social networks enable customers to have a conversation about the brand anyway without its having any say in the matter. In the case of gamification, though, there is a requirement to build game dynamics, mechanics and aesthetics and it seems that this would have to be done by the brand. That leads to a choice.

    So should an enterprise first use gamification on the consumer side, finding ways to marry customer intent and business objective and then attempt this in the enterprise to ensure that employees work towards achieving these ‘ways’? Or should they identify business objectives and gamify the enterprise to ensure they are met and then attempt this on the consumer side, so employees can work on making the ‘ways’ smoother to execute? Or build both in parallel? I am swinging towards the first option. You?

    until next time, end game, for now