Month: February 2010

  • Woodstok

    Yes, you see something missing, but no, I haven’t gotten the spelling wrong. Nor is this some wordplay stunt on any famous golfer you might have heard of recently.

    I assume that since the owners would have found it difficult to replicate the original, naming their ‘resto-cafe’ to sound like the iconic event would be their way of paying a tribute. Works for me, and if good ol’ rock’n’roll ain’t good enough for you, the fact that they have a soup laced with chocolate should get your immediate attention and affection. But we’ll come to that it in a while.

    Woosdstok serves continental food, pastries too, and is located on the road that connects the Koramangala-Indiranagar 100 ft road to CMH Road/12th Main etc. When coming from Koramangala, take a left immediately after the flyover, and you’ll find it on your right after about a 100m. You can find a map right here. Parking isn’t too difficult for 2 wheelers, and I’m sure those at a higher tier can find a way.

    We didn’t reserve in advance since we planned to reach early, but we saw that the place was beginning to get crowded by the time we left, so you might want to keep that in mind. Woodstok has seating on two floors and seemed like a house converted into its current function. So instead of coldly functional/symmetric/ordered seating, there are balconies, diner style options, some modas and so on, all lending character to the place, while retaining the functional element. Ok, enough of design, we obviously had other designs for the visit. We chose to sit on the balcony, overlooking a not-so-crowded road, and it added a lot to the the experience.

    The menu can be found online, so bonus points for that!! I’m guessing the kids menu would be popular too. We started with a ‘Cream of chicken with a twist’. The twist is in the form of a chocolate sauce, just a wee bit, but hey, just for once, I’ll say its the thought that counts. The soup was very creamy, and with a little pepper, it worked out very well indeed. Though it did take a little longer than usual to get to us, they kept us occupied with a garlic bread basket. (though I found it odd that they chose to give 3 slices when there were 2 of us – wouldn’t any even number have made more sense? )

    For the main course, we asked for a London House Woodstok Grill (its a sizzler) and a Chicken Marsala. The Grill was all that its descriptor promised it to be, with grilled chicken, a mini steak, cocktail chicken sausages, bacon and ham with a pepper sauce. Yes, there were sauteed vegetables too, but they only got the attention they deserved. The mashed potatoes were good though. The steak was well done and unlike the Mallu joke, I didn’t have to kill it before I ate it. Grilled chicken, bacon, ham, bliss, enough said. The Marsala, we were told when we ordered, would be slightly sweet, but it actually had a strong oregano flavour instead. Along with the mushrooms, mashed potatoes and tender chicken, this has a unique taste worth checking out.

    The flip side is that we were too stuffed for dessert, in spite of the many tempting options. ‘Woodstok Wonder’, we’re destined to meet someday, i promise ya. Meanwhile, they also gave us a complimentary lime sorbet (completely frozen) that served as some consolation for me.

    All of the above came to just over Rs.1050, including a 10% service tax which is well deserved. There is a nice personal touch to their feedback mechanism. The sheet not only asks for feedback on the specific items you have consumed, but also has the name of the ‘crew’ who served you. Neat, and Bijoy, you did a great job, along with the wonderful lady who showed us to our seat and came back to check if everything was fine. This one goes right into my favourite list, food, ambiance and service, and is definitely worth checking out if you have a relaxed evening in mind.

    Woodstok, Near Firepro, #3777, Domlur Service Road, HAL 2nd Stage, Indiranagar, Ph: 080-42115042/+91 9686191998

    Menu and Photos at Zomato

  • Social Scalability

    When I see brands and organisations take a piecemeal approach towards social media – either the token presence or the department focus-based approach, I sense that the need for a cultural shift is ignored by many. Cultural shifts are a difficult proposition (good post by David Armano) and need a buy in from all parts of the organisation before even starting out. I have really begun to wonder if the scale of global corporations have made this impossible, and whether splitting up the usage of social platforms as per functional areas is this is their way of keeping the scale under control.

    The scalability of social media has always been a topic of interest to me. The link that I had ended last week’ s post with mentions that ‘socialising cannot scale’, although that is in the context of individuals. But I read this line – “Once a group reaches a certain size, each participant starts to feel anonymous again, and the person they’re following — who once seemed proximal, like a friend — now seems larger than life and remote…..It becomes old-fashioned broadcasting.” and wondered if that would apply to brands too.

    I’d discussed this topic here earlier – whether smaller organisations are better suited to social media and more recently, the possibility of a Dunbar’s number for brands. Last week’s post  – on the preferential approach by brands towards customers with more social influence also creates a context. A smaller scale and lesser number of consumers would mean all the conversations could be treated the same, and the business/brand could remain true to its soul. (good post by Chris Brogan) Again, is it possible for a large organisation to go back to the basics outlined in the post and if necessary re-define itself? What about all the investments made and the processes sculpted over a period of time? Simplistically put, will a Starbucks, for example, ever consider doing this counter intuitive yet brilliant ‘Disloyalty Card‘? (for a moment, forget relative positions in the marketplace)

    So I still believe that unless large organisations go through fundamental cultural shifts, small brands have a better chance of using social platforms to their full potential. Is it possible that the spread and dominance of social interactions will force businesses to scale down? Unlikely, even I have to admit, and its more likely that small and big businesses will co-exist in social platforms as they have so far in the real world. Their treatment of consumers will differ because large brands most often appeal to a mass audience. They have to tread many middle paths and rely on solutions that are a compromise. Smaller brands can perhaps be truer to their soul and will attract audiences simply because of the customised tone and attitude. (a great product is taken as hygiene here) So how will consumers react to the different way they’re treated by these brands of different scale?  Will they have expectations according to categories too – product vs service, considered purchase vs commodity? I doubt that. So, shouldn’t brands develop their social media plans only after understanding the specific expectations of the crowd from their category, rather than generic category case studies?

    until next time, weighing scales 🙂

  • Ok, its alright with me…..

    As I walked towards the parking space to get the vehicle, the lion and the clown beckoned to me. While their masks sported plastic smiles, i could sense the beseeching look their eyes would have. It was almost the end of the day, and when I peeped inside as I walked past, I could find rows and rows of empty counters and mannequins and sales people with equally blank expressions. It wasn’t the first time I had seen this  shop and wondered how they managed to stay afloat. I see it whenever traffic gets held up in the junction. At the heart of the central business district, I am sure it must have seen better times, maybe a time before the malls and the big brands… what plans they must’ve made about sales and revenues and good times…wonder if it really matters now…

    As i rode home, I got stuck in one of those endless traffic snarls that is as characteristic of this city now as a by-two coffee in darshinis. As the honks became louder and tempers got frayed, I thought the ordeal would never end. But  suddenly, the traffic began to move slowly. As I turned a corner, literally and figuratively, I could see a little distance way, a civilian directing traffic. I would’ve thanked him, but by the time I got there, the traffic was moving briskly, and he had crossed the road and disappeared into a lane. I’m sure he wasn’t getting paid, and he didn’t have any plans other than to undo a few knots…

    I make plans… and you make plans.. some plans are better than others… sometimes I have to do what I have to do.. and sometimes, like the Joker, I’m a dog chasing cars, I wouldn’t know what to do if i caught one… but yet, more often than not, Krishna’s words in the Bhagvad Gita make sense. But one is attached – for fame, money, love, combinations of the above and a myriad other reasons.. it is never easy to be detached. I feel sorry for the shop even if they were greedy, and I am envious of the man who walked away after he did what he had to do..

    Plans.. there were things I thought I couldn’t do without, a few years back, a lifestyle which I didn’t want to alter,  I thought a way of living could be kept constant across time, but things change, for a few days I may have mourned, and then I moved on.. they make good nostalgia frames – time,  places, things, people.. they all have a role to play..if you told me then that I would be living without them at a later date, I’d have smiled at you, a knowing smile acknowledging your silliness. But yet, here I am, with a new set that I don’t think I can live without…

    Ok it’s alright with me some things are just meant to be
    it never comes easily and when it does i’m already gone
    i’m practically never still more likely to move until i end up alone at will
    my life continues inching along

    [Eric Hutchinson – Ok it’s alright with me]

    So i move along, and I reach a place and I wonder how it all started… And I realise that even the attachment I claim is such a flimsy piece of string, it unravels for a while, and then at some point, the memory gets cut off, and then perhaps I make up the rest in the image of how it should have started…

    I promise you, I have not changed the beginning of this post, this was an experiment of a thought stream, of giving up control, of not being a hostage to plans, but I  have to wonder, if I knew this was the way it would end, would I have started differently?

    until next time, post….life

    Note: I’d written this post a while back, and it was almost forgotten in ‘drafts’. Chanced upon it, and realised it made sense to publish it on the day before I leave this workplace. 8 years after i started working, I’m finally going to work… for me 🙂

  • Tunday Kababi

    The reviews that I had read in the last couple of weeks had ensured that before this Sunday I’d have a go at Tunday. 🙂 It helped that the place is in Koramangala, on the same road as Ping, Empire, Paramount etc, in the same building as Lazeez. (map) Parking is not very easy for four wheelers, but you should just about manage. Tunday is spread across two floors, and at about 9.30 pm on Saturday was quite crowded. Thankfully, we found a place on the first floor.

    Tunday is a famous import from Lucknow, and apparently is the first franchise outside of the place, though it seems the cooks and spices have been brought down. According to Amit Akali’s review in Bangalore Mirror (disclosure: yep, I work in the Times Group 🙂 ), legend has it that the mutton kabab was created specially for a Lucknowi nobleman who had lost his teeth but not his appetite for kababs. Also Tunday gets its name from tunda,a slang for a one armed man. You can read more here. So, keep that in mind and when you’re here, and so pehle aap ek plate Mutton Tunday kabab order karo please. 🙂

    We did, and though we had no train to catch, it was brought in a few minutes. A plate has 4 pieces and from what we ate, I’m convinced that the toothless nobleman would’ve had no trouble at all with the kabab. The phrase ‘melt in the mouth’ is a cliche for kababs, but I’m guessing this one  is a good candidate to have started it. Its awesome and I insist you try it. (a good time to mention that if you’re a veggie,you’ll perhaps feel as much a sense of belonging here as Sarah Palin in a geography quiz) Meanwhile, the menu is as simple as it can get, as you can see here

    tunday

    (click for a larger image)

    After the splendid kabab, we moved on to a Shahi Murg Masala and a couple of Tunday’s parathas. The paratha is perhaps the most unique one I’ve had. It is crispy yet soft. Do give it a try. The Shahi Murg Masala was another good choice, and though the portion was not really that large (had only one chicken piece, though a large one at that) it was delicious. Spicy too, and there was some flavour that I couldn’t quite place, though it did remind me of saffron. (but it wasn’t saffron)

    The next round consisted of a mutton biriyani and a chicken korma. The mutton biriyani was fantastic, and unlike the ones we regularly have, it was not very oily. Of the whole lot, the korma was perhaps the only one that wasn’t really stellar. But it was in the company of legends, so one can’t really blame it. By the time we finished all this, we were stuffed, and so the Awadhi kheer had to be left for another day.

    Now, this is by no stretch of imagination, a fine dining place. No A/c, the tables are just about clean, the chairs aren’t so lucky, and they won’t bring the handwash apparatus to your table. 🙂 The service is chaotic, we even contemplated joining our table with the adjacent couple, since there were at least a couple of mixed up orders. But you really wouldn’t pay attention because of the speed at which the food arrives and of course, the food itself. Besides the guys are really pleasant in spite of the furious pace, and the earnestness wins you over. So, think of it as though you’re at home, roll up your sleeves, and get to work on the part that matters – the food. 🙂

    All of the above cost us just less than Rs.450, that was after reminding them that they hadn’t billed one item. 🙂 The portions are not large, but the good part, therefore, is that you can try different dishes. 🙂 You should definitely try the place out.

    Tunday Kababi, KHB Colony, 5th Block, Koramangala Ph: 9448083030

    Menu at Zomato

  • Brands and consumer social influence

    Sometime back, I had read a post on Inquisitr very interestingly titled “Let’s bring some reality to this social media game“. Although my expectation of reality was slightly different from what the post delivered, I still found it a good read because it dealt with an issue that I have thought about several times. We even discussed it in the comments section of a post that (among other things) brought up the Kiruba-Cleartrip incident from last year.  In my personal blog, I’d written about the ‘clique friendly web‘ in a tangential context – of bloggers with fan clubs perhaps losing objectivity and not tolerating a difference of opinion. The question, meanwhile, is really quite simple – should companies on social media sites give differential treatment to customers basis their ‘social influence’.

    A few weeks back, I saw a post on Jeremiah’s blog which dealt with the same subject. His point – “Just as companies factor in value of a customers celebrity status, buying power or customer loyalty –companies must factor in social influence or put themselves at risk.” He has even created a matrix that shows 4 phases of  incorporating social influence and the pros and cons of each phase. He has factored in both absolute and relative influence (influence in context of a brand/company’s domain)

    Let me try a context for this. Very simplistically put, I’ve always seen the consumer generated media as part of a media long tail. The traditional media is in the head, aggregators including Google, FB, Twitter are also there now, followed by forums/discussion boards, influential blogs and then the individual accounts. So consider this perspective. Brands have always given preferential treatment to MSM simply because they reach a mass. And let’s just say not just in terms of using them for communication, but the overall experience for their representatives. With the rise of the web and a new set of aggregators gaining prominence, brands have tried to evolve processes for the system – from SEO/M to blogger outreach to presence on Social Media. Yes, processes do help, but..

    With search engines including real time updates in their results – Google even outlines how its Twitter algorithm works, brands now not only have to listen, but also work out the way to handle all the messages being thrown at them, because they’d be deemed unresponsive otherwise. The phrase “there’s no dipping your toe in social media” comes to mind. So, should there be differential treatment?

    At this point, I know most companies would do exactly that, but I wonder if they’d then be just trading one set of media for another. I’ve seen many cases where a tweet from a relatively unknown (in my circles) person gets RTed and becomes a raging fire. It is perhaps easier to assign a process basis categories of social influence, but I think, unlike the structured media that has been dominant before, this is a web – of human connections, which is  more difficult to fathom, and have ways of inorganic spread that are no way close to measurement, yet. If indeed, there is a process to be set up, perhaps it should be more internal than external – involving different functional groups capable of thinking and reacting to specific domains and contexts. With services like Twitter planning on multiple identities within the same handle, perhaps the old fundamental social media approach of people to people might help debunk what I am also inclined to believe – “socializing cannot scale“

    until next time, weighing scales 🙂

    PS: If I consider posts on both blogs, this one happens to be #1000 🙂