The evolution of Content Marketing

A few weeks back, the eMarketer released some statistics about the kind of web advertisements that elicit reactions from readers.

Clearly, the crowd likes to see ‘advertisements’ within content – I think advertorials would be a subset of that. This trend is all the more prominent in the younger audience, when the demographic profiles of the respondents are considered. (check out the statistics here)

The graph shows that advertising in content is also ahead of sponsored search links, perhaps because the human writer would obviously have a larger sense of context than the ad serving Google. More importantly, there is a trust factor involved when the ‘advertising’ comes from a ‘known’ blogger/writer. There have always been debates about bloggers ‘selling out’ and plugging products/services, but sponsored posts are a reality, and so long as the disclaimers and the disclosures are in place, I am quite okay with that. I’m quite sure that if the concerned blogger gets greedy, the crowd will straighten him out in time.

Content marketing is definitely different from traditional marketing/PR and raises interesting scenarios for all three parties involved – advertisers, publishers and consumers. Before you go further, I’d suggest reading up Chris Brogan’s (slightly old but) informative post about content marketing.

The advertisers could range from large brands – products or services, to those serving niche sections. Trendwatching had written recently about sellsumers –

SELLSUMERS: Whether it’s selling their insights to corporations, hawking their creative output to fellow consumers, or renting out unused assets, consumers will increasingly become SELLSUMERS, too. Made possible by the online revolution’s great democratization of demand and supply, and further fueled by a global recession that leaves consumers strapped for cash, the SELLSUMERS phenomenon is yet another manifestation of the mega-trend that is ‘consumer participation’.

Advertisers would have to figure out if they want to establish and maintain their own content marketing platform, or rely on on a network of entities like sellsumers – that could be individuals or a content marketing service that aggregates independent websites/bloggers, or encourage their regular consumers (/prosumers) to speak about a brand they use, or just support activities/communities and hope for good word of mouth. Perhaps it could be a combination of any or all of the above, with a different objective (a brand goal or a sales goal),  and different measurement criteria for each. In any case, this could prove a great way for brands to explore their long tails of products/services and communication too. It would also mean that brands would have to work harder to ensure that they reach the desired audience in the desired way, in an increasingly fragmented media landscape.

Publishers, as mentioned above, could be the brands themselves or sellsumers  – individuals or a network. Perhaps newspapers could explore this as a revenue stream, since they’ve always been content aggregators with specialist columnists. The existing social networks are trying to evolve a revenue model out of this. Celebrities could build up an audience across social networks and create an endorsement 2.0 version. For any of the above, the key would be to establish and maintain a set of users, with whom they have an equity- a social capital, to whom they can provide a value, even when they’re doing content marketing. In essence, while the old publishers used their reach for any advertiser who could pay the required price, the new publishers would have to be focused and would have to live with the involvement of consumers in who they sell the reach to, and how.

The end consumers will seek out networks they can trust, ones which can provides non intrusive ways of connecting them to the product/service they might have an interest in. They would play an active role in creating and maintaining relevant publishers and networks, by ensuring that they are trustworthy sources of information.

Going forward, it is possible that all the entities we see on the web now, including us, will play all these roles at various times. Unlike the clearly demarcated advertiser-publisher-consumer system we have now, the new systems would be more fluid, with flexible options for all parties. The standards and norms of content marketing need to evolve. Perhaps the disruption we are seeing now, with the decline of traditional media and rise of social web is a prelude to this flexible system.

until next time, role play