Month: May 2008

  • Fairytale Endings

    We hurried, after all it was not everyday that we could listen to a Lord. We didn’t make it early enough because there was already quite a crowd in attendance, most of whom were not pleased to see latecomers trying to squeeze their way in between. The lord came on time, and had his audience spellbound with his anecdotes and immense sense of humour. He promised to autograph every book that his audience had brought, but there was a twist in the tale. The peasants at Landmark wouldn’t let us near unless we’d made a purchase then and there. So we left, with the satisfaction that we at least got to see him.

    But that wasn’t the only reason we left early, we had one more audience left, a Prince, no less – Prince Caspian. There’s a reason why i was eagerly waiting for this film. Unlike the modern day children’s tales of magic, this one is absolutely fairytale. Good and evil are clearly defined and there are no greys in between. It takes you back to a time when you would believe in talking animals, magic, witches, wise kings and all the folk who appear in fairytales in all their innocence. Its a completely different world, and as i read somewhere, some things have to be believed to be seen.

    until next time, back to reality

  • 3 Storys

    I used to visit the place quite regularly when my workplace was around the area, but those were for the executive lunch. Its located off Lavelle road – when coming from MG Road, take the left on to Lavelle Road, and take the right just before the turning towards Airlines Hotel/Corner House.

    3 Storys offers three stories of seating options and specilaises in Goan/Mangalorean/Coorgi/Kerala cuisine. The best thing about this place is that its almost ‘Empirical’ in terms of being able to hog multiple dishes, thanks to the adequate portions and value for money.

    The top floor is a good option if its not raining, but since it was, we opted for the second floor. The seating is very comfortable on all the floors and has options for largish groups as well as cosy couples 🙂

    We started with a Caldo Verde soup, perhaps the only veg soup I don’t mind having. They make it quite well here and the by-two portion is almost as large as a normal full portion. We wanted to have the Sear Peri Peri but unfortunately, they didn’t have any fish available. That also meant no Kana Rava fry. Inspite of that, there were still plenty of starter options, so we finally settled for a Coorg Fried Chicken, and I’ve bookmarked the Goan Sausages for next time. The Coorgi chicken was delicious and had a distinctive flavor. Now I’m no expert on Coorgi cuisine so i dont know if it was a Coorgi flavor, but whatever it was, it was awesome.

    For the main course, we ordered Malabar Erachi Chops and Brown Chicken Stew and to go with it one plate of Idiappam and one plate of Appam. There are lots of options for seafood lovers. even if you aren’t (like me), phikar not, because the options available, that too from multiple cusines will make you wish you had a larger appetite. We also ordered one Malabar Porotta (yup, we spell it that way there 🙂 ) and a plate of Sannas. We’ve always liked the brown stew here, but this time, the Eratchi chops was just leagues ahead. Except for the Sannas (which were a little harder than usual) everything else was just great. I would also recommend the Mutta Porotta (thats Kerala porotta with an egg bullseye on top). There aren’t too many dessert options available though you could try the Bibinca, if you haven’t tasted it before. Anyways, there’s Corner House nearby, and now Mocha too.

    Meanwhile, 3 Storys is the place to come to, when you’re in the mood for a different, but value-for -money food experience. All of the above cost us about Rs.600, and thus ends this story. 🙂

  • Brand recycles

    The concept of product lifecycles is a pretty old one. I’ve read a few articles on brand lifecycles too, like this one. But something I’ve been thinking about recently is the customer lifecycle. I’ve been googling a bit and found a few notes like this and this, but that doesn’t quite say what i had in mind.

    The thought came to me when i picked up the latest edition of Outlook Money. This magazine has, for the last year so, exhibited an uncanny ability to give me exactly the kind of stuff I’d been thinking or discussing about say, a week before, and everytime i pick up the magazine, I have this ‘Truman Show’ feeling. 🙂 It means that somehow they’ve been able to understand the needs of the reader completely, and build an extremely good mass customised product. Notice that they have been doing it for at least a couple of years now.

    My needs have changed in those years, as have my financial planning, consumption patterns etc. But OM has kept in touch with them correctly. Is it following my life? Okay, lets stop getting personal, is it following the life of the demographic that i fit into, which is also their target audience? If it is, then that’s what i mean by a customer lifecycle, which means that the brand by itself does not have a dna, but follows the needs of the consumer through his life, in the space that the brand operates in – in this case, personal finance.

    One advantage I can immediately think of is that the customer’s bonding with the brand will definitely be very high because it never loses relevance. The brand can then decide to either start another version of itself targeting the next generation (Outlook starts a sub brand for the younger set after say, 5 years, when the needs of the original and the new set can be clearly defined and are distinct) or if you’re say a Beverages brand or Apparel brand then you create sub categories (like you already have Coke Lite). So in a sense, the brand gets recycled all the time in an avtar thats always relevant.

    Do you have any more examples like Outlook? Do you feel there’s potential for some brands to work this way?

    Meanwhile, there’s this excellent brand tag experiment being done. I thought I’ll replicate it here at first, but since people answering me here are too less, it really didn’t make sense. But do try it out here.

    until next time, recycle anyway

  • So, whats the big picture?

    A long time back, I’d written a post on Reliance’s (the Anil version) plans and how they could end up making one huge value proposition. At the time of writing that post, there was an entity called BigFlicks. Though that sounded like a cricket shot description, its actually a DVD rental and video download service, which has since been renamed as BigFlix.

    The competition in the space, other than the quite well known Seventymm, can be seen here. The reason for this renewed interest is the TVC that i have been seeing for the last couple of days. You can take a look here. Its quite a well made TVC which spoofs a few English & Hindi movies like OSO, Saanwariya and Matrix, and did manage to make me laugh. 🙂

    Meanwhile, this is a post from long ago, that showed very well why an entity in the same space  – Madhouse (which has since been acquired by Seventymm. This is a story on the possible acquisition of Seventymm by Reliance) was funded.

    While i understand the logic there, I am not sure if the competition has been defined amply. I, for one, no longer see the local DVD rental shop as competition. I see a whole bunch of rock-bottom-priced Moser Baer DVDs. Once i buy them, I don’t have to return them ever, and the cost is so low that I can even buy a movie which I’m not very sure about. And their distribution is quite good since I’ve seen them everywhere from Planet M and Landmark to Foodworld and Spar. Now, one argument would be that MB doesn’t have all the titles, but given this aggressive pricing and the response its getting, its only a matter of time before the other players have to match up.

    So which need gap of mine is a DVD rental store going to satisfy. Or have i missed something totally here?

    until next time, maybe I’m not thinking big enough

  • Value for money

    A term that is bandied about a lot these days, especially since we live in an era of consumer monsters, who insist on getting every paise’s worth. But i remember the time when two of the words were used differently, and remember the generation which worked hard to make us understand the value of money. That generation lived most of their life before liberalisation, and are yet to come to terms with the plethora of choices that are now on offer.

    It hit me a few days back, when I was sitting in a desserts joint working my way through a chocolate mound, and saw a man, perhaps in his early sixties looking into the shop, and for a fleeting second, at me. The melancholic look said it all. The look of a man, who has perhaps spent an entire working life making sure that his family was well provided for, that his kids got a good education, and they had a home they could call their own, and while doing all these, mostly missed out on things that he’d like to have done.

    And now, when the kids are all grown up, and he finally has the time, he realises the world has changed, and the value of money has been drastically altered, and that the plans he might have made are rendered useless, thanks to the prices and the amount of people who are capable of and willing to pay a premium for the same services. People, like his own children, who work hard to make sure they earn enough to pay the premium, and end up not having enough time for the people who kickstarted their lives.

    Long ago, when he gave up that new shirt piece, so that his child could have a new toy, could he have imagined that one day, his child could buy shirts from brands he thought would never see in India, but not have time to remember the toy his father had once bought for him? Could he have imagined this was the way it would all turn out to be? And after he looks at me through the window that separates our worlds, i look at myself, and wonder whether it’ll all work out the way we plan, or will we also be unable to comprehend the lives we bring out into the world?


    until next time, values