The Facebook redesign and the possible redefining of brands’ interaction with users on the service would perhaps make organisations dwell a little more on their new media strategy. I say this, mostly considering the reach of Facebook, and the importance and influence that conversations there, are acquiring in people’s lives. The growing reach of Twitter […]
Its rightly said that however thinly you slice the bread, there will always be two sides. Sometimes the very features that makes me love the social web – sharing and transparency, are not treated with the respect they deserve. Or, to be more specific, the crowd is not able to react maturely when someone is […]
My post last week– on the topic of communities that individuals will initiate or will be part of, also made me think of organisations and brands, and what communities they would start/be part of. To begin with, perhaps there would have to be forks in the road, which hopefully would merge again at some point […]
I sometimes end up passively watching ‘Moment of Truth’ – passively because it plays in the background while I’m surfing on the web. In the beginning I used to have a healthy disrespect for not just those who indulged in spilling out details of their life (mostly of the skeletal variety found in cupboards) but […]
There was a very interesting post over at WATBlog, on whether Indian companies should provide employees the freedom to engage online. The advice to organisations is to at least listen to the conversations happening about them, since these conversations will happen anyway. The solution the post offers is to use prolific users of social media […]